MPC8002

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  • drew007
    Technician
    • May 2018
    • 21

    #1

    MPC8002

    Hi. 8002 won't let me in admin mode/sm/factory mode. can't open extended features on panel. can still see wim.
    tried the factory reset (./ + #). it just bleeps once and doesn't reboot.
    Any ideas ?
    Attached Files
  • Ricoh-ono
    Technician

    250+ Posts
    • Feb 2008
    • 339

    #2
    Re: MPC8002

    Sometimes the screen will lock up, especially if there were storms in the area. Unplug the machine from the wall. Press the power button to discharge the power supply. Plug it back into the wall and see if it will boot up.

    Sent from my Pixel 4a using Tapatalk
    Do what you can, with what you have, where you are. ~Theodore Roosevelt

    Comment

    • Amoussou
      Junior Member
      • Oct 2022
      • 6

      #3
      Re: MPC8002

      Originally posted by Ricoh-ono
      Sometimes the screen will lock up, especially if there were storms in the area. Unplug the machine from the wall. Press the power button to discharge the power supply. Plug it back into the wall and see if it will boot up.

      Sent from my Pixel 4a using Tapatalk
      Hello I have problem with my Ricoh...
      Ricoh Pro c5100s SC 536-01
      I change the fans 15,16 and IOB bord,the ero is not go
      Any idea

      Comment

      • rthonpm
        Field Supervisor

        2,500+ Posts
        • Aug 2007
        • 2847

        #4
        Re: MPC8002

        Originally posted by Amoussou
        Hello I have problem with my Ricoh...
        Ricoh Pro c5100s SC 536-01
        I change the fans 15,16 and IOB bord,the ero is not go
        Any idea
        Instead of pinning on someone else's post, just create your own... It's the basic courtesy of a forum site and is not that difficult.

        Comment

        • GIUBOSS
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2013
          • 1385

          #5
          Re: MPC8002

          Originally posted by drew007
          Hi. 8002 won't let me in admin mode/sm/factory mode. can't open extended features on panel. can still see wim.
          tried the factory reset (./ + #). it just bleeps once and doesn't reboot.
          Any ideas ?
          format the hdd and update the fw

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8121

            #6
            Re: MPC8002

            Originally posted by drew007
            Hi. 8002 won't let me in admin mode/sm/factory mode. can't open extended features on panel. can still see wim.
            tried the factory reset (./ + #). it just bleeps once and doesn't reboot.
            Any ideas ?

            What happens when you try logging into admin & service mode ?

            Try restarting the machine with the LAN cables disconnected then try logging it again after waiting 5 mins etc.

            If this fails try updating ALL the firmware.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

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