C4502 grinding only while printing/copying

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  • tinfox
    Trusted Tech

    Site Contributor
    250+ Posts
    • Nov 2007
    • 317

    C4502 grinding only while printing/copying

    I thought it might be the fuser, but when I got there the fuser seemed fine. The K drum is a bit hard to turn relative to the other drums.

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  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1333

    #2
    Re: C4502 grinding only while printing/copying

    Then try to open the drum unit and developer and inspect them if you think they are blocked ... So print grainy? Error codes? I had encountered a similar noise and had solved with the firmware update which corrected the phase of the fuser.

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    • tinfox
      Trusted Tech

      Site Contributor
      250+ Posts
      • Nov 2007
      • 317

      #3
      Re: C4502 grinding only while printing/copying

      Originally posted by GIUBOSS
      Then try to open the drum unit and developer and inspect them if you think they are blocked ... So print grainy? Error codes? I had encountered a similar noise and had solved with the firmware update which corrected the phase of the fuser.
      I'm going to run up all the drums and transfer belt tomorrow. I don't know why it would be the firmware after all this time. Idk

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      • Klydon
        Trusted Tech

        100+ Posts
        • Mar 2009
        • 241

        #4
        Re: C4502 grinding only while printing/copying

        Lot of questions, but not much information.

        Color only or does it do it on B&W as well?
        Have you tried running output checks just to run a specific motor at a time to see if you can isolate what might be making the noise to a specific section of the machine?

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        • tinfox
          Trusted Tech

          Site Contributor
          250+ Posts
          • Nov 2007
          • 317

          #5
          Re: C4502 grinding only while printing/copying

          I ran out of time to run I/o tests. Didn't even try color.

          I'll do that tomorrow if the black drum unit doesn't fix it.

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          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35155

            #6
            Re: C4502 grinding only while printing/copying

            Originally posted by tinfox
            I'm going to run up all the drums and transfer belt tomorrow. I don't know why it would be the firmware after all this time. Idk
            Everything is possible. There was a bulletin put out having to do with a chattering noise from the fusing unit. rfg056159.pdf

            Could also be the pressure roller gear. rfg055949.pdf

            I have also had problems with the rear sintered bushing for the exit roller in the paper exit section have the heat form the fusing unit boil the oil out of it and cause a lacquer build up on the shaft making it hard to turn. Eventually it will bind causing a jam and stripping out the drive gear for the section.

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            • tinfox
              Trusted Tech

              Site Contributor
              250+ Posts
              • Nov 2007
              • 317

              #7
              Re: C4502 grinding only while printing/copying

              I noticed these faint white lines in the triangle.

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              I replaced the k drum. It's good now.

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              • luca72
                Field Supervisor

                1,000+ Posts
                • Oct 2017
                • 1573

                #8
                Re: C4502 grinding only while printing/copying

                Originally posted by tinfox
                I thought it might be the fuser, but when I got there the fuser seemed fine. The K drum is a bit hard to turn relative to the other drums.

                Shared album - tinfox - Google Photos
                try with sp 804 (output check) at various speed, to test various mechanism, to identify the source noise, if you want test the fuser cinematic rotation, remember to put out the waste toner bottle, for not burn the fuser sleeve!
                "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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