RICOH MPC305 - Paper jam from computer

[Fremalea]

Hello everyone Sorry for the poor google translation.

I have a Ricoh mpc305spf which brings me rather satisfaction.
But I have a strange problem. When I launch a print from one of my computers, I have a "paper jam", Double-sided only.
I tried from several computers, same problem.
I was thinking of a problem coming from the printer, but I noticed that when I print from my phone with the Ricoh application, no problem !!
Is it a driver problem? Thanks for your help

[TonerMunkeh]

Re: RICOH MPC305 - Paper jam from computer

Sounds like a paper size problem, WSD port or Windows Class driver problem. How do you have the machine set up?

[luca72]

Re: RICOH MPC305 - Paper jam from computer

Hello everyone Sorry for the poor google translation.

I have a Ricoh mpc305spf which brings me rather satisfaction.
But I have a strange problem. When I launch a print from one of my computers, I have a "paper jam", Double-sided only.
I tried from several computers, same problem.
I was thinking of a problem coming from the printer, but I noticed that when I print from my phone with the Ricoh application, no problem !!
Is it a driver problem? Thanks for your help

look, I think the fact that it jams from the computer is just a coincidence, get yourself a can of air, and with the machine off, try blowing the reversing f/r sensor which is located, by opening the side door, at the top right, immediately above the fuser unit, with a light you should see it, it is a "U" optical sensor, with a plastic arm that activates or deactivates it, it will be full of dust, I don't think it is necessary to disassemble the fuser to clean it

[Fremalea]

Re: RICOH MPC305 - Paper jam from computer

thanks for your advices. I don't think it's a coincidence. I had the problem several times, and each time printing from the smartphone worked just fine.
But I will clean this sensor, thank you!

[Fremalea]

Re: RICOH MPC305 - Paper jam from computer

it's a standard PCL6 driver from ricoh

[luca72]

Re: RICOH MPC305 - Paper jam from computer

thanks for your advices. I don't think it's a coincidence. I had the problem several times, and each time printing from the smartphone worked just fine.
But I will clean this sensor, thank you!

you will see that it is...ciao

[Gift]

Re: RICOH MPC305 - Paper jam from computer

I know stupid question, but: Do you print duplex/2sided via smartphone?

[dalewb74]

Re: RICOH MPC305 - Paper jam from computer

ok it happens when you print, but does it also happen when you duplex copy as well?

[copier tech]

Re: RICOH MPC305 - Paper jam from computer

Hello everyone Sorry for the poor google translation.

I have a Ricoh mpc305spf which brings me rather satisfaction.
But I have a strange problem. When I launch a print from one of my computers, I have a "paper jam", Double-sided only.
I tried from several computers, same problem.
I was thinking of a problem coming from the printer, but I noticed that when I print from my phone with the Ricoh application, no problem !!
Is it a driver problem? Thanks for your help

Try a duplex / double side COPY then see if it jams ?

[slimslob]

Re: RICOH MPC305 - Paper jam from computer

it's a standard PCL6 driver from ricoh

Which PCL6 driver from Ricoh and what port is being used?

[Ricoh-ono]

Re: RICOH MPC305 - Paper jam from computer

Could be a driver issue, but there were some early productions of the MP305 that had duplex jam issues. There was a clutch that would get oil on it from one of the bushings and it would fail.

[luca72]

Re: RICOH MPC305 - Paper jam from computer

it's a standard PCL6 driver from ricoh

so?....how did the story end?

[slimslob]

Re: RICOH MPC305 - Paper jam from computer

so?....how did the story end?

If he is using one of the "for Universal Print" drivers is hasn't ended well.

[luca72]

Re: RICOH MPC305 - Paper jam from computer

If he is using one of the "for Universal Print" drivers is hasn't ended well.

Ah...and jam the duplex?🤔