Ricoh MP C401

[copier tech]

Re: Ricoh MP C401

no interface settings in user tools

Log in as admin & go to administrator tools tap most likely its been disabled there.

[slimslob]

Re: Ricoh MP C401

no interface settings in user tools

Someone has changed something. You need to request a regional support engineer visit.

[pinkyman]

Re: Ricoh MP C401

User tools, not SP.

no interface settings in user tools

[slimslob]

Re: Ricoh MP C401

where could i find the interface settings .. can i find it if i login by Y 143 C ??

User tools, not SP.

[pinkyman]

Re: Ricoh MP C401

Can you login to User Tools as Admin? If so, check to see if IEEE 802.11 is enabled in the interface settings. It is used for a couple of things. To enable Ricoh's overpriced worthless POS WiFi interface option and for some high end network authentication protocols. Either way it will disable the wired network or in the case of authentication require proper authentication with the network server.

where could i find the interface settings .. can i find it if i login by Y 143 C ??

[slimslob]

Re: Ricoh MP C401

I can't enter SP Mood .. the only way i can use it Y 143 C and I can't find SP 5985 on it .

Can you login to User Tools as Admin? If so, check to see if IEEE 802.11 is enabled in the interface settings. It is used for a couple of things. To enable Ricoh's overpriced worthless POS WiFi interface option and for some high end network authentication protocols. Either way it will disable the wired network or in the case of authentication require proper authentication with the network server.

[pinkyman]

Re: Ricoh MP C401

Sounds like you are entering Factory SP mode. Most likely someone has changed the 6 digit SP mode access. A common change is ABCABC where ABC is the old 3 digit code. See if while in Factory SP Mode you can access the SP setting to change the 6 digit access code. Also see if you can access SP 5985. Most like on board NIC and USB are disabled there.

I can't enter SP Mood .. the only way i can use it Y 143 C and I can't find SP 5985 on it .

[slimslob]

Re: Ricoh MP C401

i have problem in this machine ... it working good in coping but USB and ethernet didn't work .. it also didn't enter service mood by Y 806182 C .. it only work if i use Y 143 C .. so i want to use a Firmware by SD Card maybe work

Sounds like you are entering Factory SP mode. Most likely someone has changed the 6 digit SP mode access. A common change is ABCABC where ABC is the old 3 digit code. See if while in Factory SP Mode you can access the SP setting to change the 6 digit access code. Also see if you can access SP 5985. Most like on board NIC and USB are disabled there.

[ridgemill]

Re: Ricoh MP C401

i have problem in this machine ... it working good in coping but USB and ethernet didn't work .. it also didn't enter service mood by Y 806182 C .. it only work if i use Y 143 C .. so i want to use a Firmware by SD Card maybe work

Firmware won't fix this, either you have enabled IEEE802 security settings and disabled USB type B access.

Or, you have a broken network port. (USB type B is usually disabled by default)

[pinkyman]

Re: Ricoh MP C401

hi, type on google "ricoh firmware update tools", download it from ricoh, and run rfu.exe, follow the istruction, the machine must be connected via lan-cable, in your local network.

i have problem in this machine ... it working good in coping but USB and ethernet didn't work .. it also didn't enter service mood by Y 806182 C .. it only work if i use Y 143 C .. so i want to use a Firmware by SD Card maybe work

[luca72]

Re: Ricoh MP C401

Good evening
I've Ricoh MP C401 color mp printer and I want to download Firmware of this machine .. I can't download it and how could i do it .. I can't retested in Ricoh Octopus .. how could i do it ?
I need help I need the firmware file to load it by SD Card

hi, type on google "ricoh firmware update tools", download it from ricoh, and run rfu.exe, follow the istruction, the machine must be connected via lan-cable, in your local network.

[pinkyman]

Good evening
I've Ricoh MP C401 color mp printer and I want to download Firmware of this machine .. I can't download it and how could i do it .. I can't retested in Ricoh Octopus .. how could i do it ?
I need help I need the firmware file to load it by SD Card