Ricoh MP C401

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  • pinkyman
    Technician
    • Jun 2022
    • 33
    #1

    Ricoh MP C401

    Good evening
    I've Ricoh MP C401 color mp printer and I want to download Firmware of this machine .. I can't download it and how could i do it .. I can't retested in Ricoh Octopus .. how could i do it ?
    I need help I need the firmware file to load it by SD Card
    Tags: c401, card, download, firmware, ricoh
    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1711
      #2
      Re: Ricoh MP C401

      Originally posted by pinkyman
      Good evening
      I've Ricoh MP C401 color mp printer and I want to download Firmware of this machine .. I can't download it and how could i do it .. I can't retested in Ricoh Octopus .. how could i do it ?
      I need help I need the firmware file to load it by SD Card
      hi, type on google "ricoh firmware update tools", download it from ricoh, and run rfu.exe, follow the istruction, the machine must be connected via lan-cable, in your local network.
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

        Comment

        • pinkyman
          Technician
          • Jun 2022
          • 33
          #3
          Re: Ricoh MP C401

          Originally posted by luca72
          hi, type on google "ricoh firmware update tools", download it from ricoh, and run rfu.exe, follow the istruction, the machine must be connected via lan-cable, in your local network.
          i have problem in this machine ... it working good in coping but USB and ethernet didn't work .. it also didn't enter service mood by Y 806182 C .. it only work if i use Y 143 C .. so i want to use a Firmware by SD Card maybe work

            Comment

            • ridgemill
              Trusted Tech

              100+ Posts
              • Sep 2017
              • 180
              #4
              Re: Ricoh MP C401

              Originally posted by pinkyman
              i have problem in this machine ... it working good in coping but USB and ethernet didn't work .. it also didn't enter service mood by Y 806182 C .. it only work if i use Y 143 C .. so i want to use a Firmware by SD Card maybe work
              Firmware won't fix this, either you have enabled IEEE802 security settings and disabled USB type B access.

              Or, you have a broken network port. (USB type B is usually disabled by default)

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37059
                  #5
                  Re: Ricoh MP C401

                  Originally posted by pinkyman
                  i have problem in this machine ... it working good in coping but USB and ethernet didn't work .. it also didn't enter service mood by Y 806182 C .. it only work if i use Y 143 C .. so i want to use a Firmware by SD Card maybe work
                  Sounds like you are entering Factory SP mode. Most likely someone has changed the 6 digit SP mode access. A common change is ABCABC where ABC is the old 3 digit code. See if while in Factory SP Mode you can access the SP setting to change the 6 digit access code. Also see if you can access SP 5985. Most like on board NIC and USB are disabled there.

                    Comment

                    • pinkyman
                      Technician
                      • Jun 2022
                      • 33
                      #6
                      Re: Ricoh MP C401

                      Originally posted by slimslob
                      Sounds like you are entering Factory SP mode. Most likely someone has changed the 6 digit SP mode access. A common change is ABCABC where ABC is the old 3 digit code. See if while in Factory SP Mode you can access the SP setting to change the 6 digit access code. Also see if you can access SP 5985. Most like on board NIC and USB are disabled there.
                      I can't enter SP Mood .. the only way i can use it Y 143 C and I can't find SP 5985 on it .

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 37059
                          #7
                          Re: Ricoh MP C401

                          Originally posted by pinkyman
                          I can't enter SP Mood .. the only way i can use it Y 143 C and I can't find SP 5985 on it .
                          Can you login to User Tools as Admin? If so, check to see if IEEE 802.11 is enabled in the interface settings. It is used for a couple of things. To enable Ricoh's overpriced worthless POS WiFi interface option and for some high end network authentication protocols. Either way it will disable the wired network or in the case of authentication require proper authentication with the network server.

                            Comment

                            • pinkyman
                              Technician
                              • Jun 2022
                              • 33
                              #8
                              Re: Ricoh MP C401

                              Originally posted by slimslob
                              Can you login to User Tools as Admin? If so, check to see if IEEE 802.11 is enabled in the interface settings. It is used for a couple of things. To enable Ricoh's overpriced worthless POS WiFi interface option and for some high end network authentication protocols. Either way it will disable the wired network or in the case of authentication require proper authentication with the network server.
                              where could i find the interface settings .. can i find it if i login by Y 143 C ??

                                Comment

                                • slimslob
                                  Retired

                                  Site Contributor
                                  25,000+ Posts
                                  • May 2013
                                  • 37059
                                  #9
                                  Re: Ricoh MP C401

                                  Originally posted by pinkyman
                                  where could i find the interface settings .. can i find it if i login by Y 143 C ??
                                  User tools, not SP.

                                    Comment

                                    • pinkyman
                                      Technician
                                      • Jun 2022
                                      • 33
                                      #10
                                      Re: Ricoh MP C401

                                      Originally posted by slimslob
                                      User tools, not SP.
                                      no interface settings in user tools
                                      Attached Files

                                        Comment

                                        • slimslob
                                          Retired

                                          Site Contributor
                                          25,000+ Posts
                                          • May 2013
                                          • 37059
                                          #11
                                          Re: Ricoh MP C401

                                          Originally posted by pinkyman
                                          no interface settings in user tools
                                          Someone has changed something. You need to request a regional support engineer visit.

                                            Comment

                                            • copier tech
                                              Field Supervisor

                                              5,000+ Posts
                                              • Jan 2014
                                              • 8121
                                              #12
                                              Re: Ricoh MP C401

                                              Originally posted by pinkyman
                                              no interface settings in user tools

                                              Log in as admin & go to administrator tools tap most likely its been disabled there.
                                              Let us eat, drink, and be merry, because tomorrow we may die!

                                              For all your firmware & service manual needs please visit us at:

                                              www.copierfirmware.co.uk - www.printerfirmware.co.uk
                                              ​

                                                Comment

                                                • pinkyman
                                                  Technician
                                                  • Jun 2022
                                                  • 33
                                                  #13
                                                  Re: Ricoh MP C401

                                                  Originally posted by copier tech
                                                  Log in as admin & go to administrator tools tap most likely its been disabled there.
                                                  login button didn't work i mean didn't do any action just peep only

                                                    Comment

                                                    • luca72
                                                      Field Supervisor

                                                      1,000+ Posts
                                                      • Oct 2017
                                                      • 1711
                                                      #14
                                                      Re: Ricoh MP C401

                                                      Originally posted by pinkyman
                                                      login button didn't work i mean didn't do any action just peep only
                                                      At this point you not have way, Reverse It the nv-ram, and reset everything...and activate It the nic via sp.
                                                      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                                                        Comment

                                                        • luca72
                                                          Field Supervisor

                                                          1,000+ Posts
                                                          • Oct 2017
                                                          • 1711
                                                          #15
                                                          Re: Ricoh MP C401

                                                          Originally posted by pinkyman
                                                          login button didn't work i mean didn't do any action just peep only
                                                          At this point you not have way, invert the nv-ram's, and reset everything...and activate It the nic via SP
                                                          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                                                            Comment

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