MP501 quirk

[tonerhead]

I need a Ricoh/Kyocera god on this one. I thought I knew practically everything about Ricohs. The mfp has 2 additional paper trays for a total of 3 trays. All are set to bond, plain paper, and autoselect and duplex is turned on for each. Here is the glitch. When tray 1 runs out of paper it will not go to tray 2 automatically. It just stops in all modes. Same goes for tray 1 to 3 and 2 to 3. It just stops doing what it is doing and asks for paper in tray 1. At idle though, you can select a paper tray in copy and print modes as long as there is paper in tray 1.

I guess I do not have another mp501 with additional trays to check for the same. First thing I thought was firmware, did that with no joy. I am guessing it is something in sp mode that got tweaked, couldn't find anything though. Any copier gods out there wanting to take this one on?

[KenB]

Re: MP501 quirk

Which driver are you using, and how is it set up?

A screenshot would be nice.

[GIUBOSS]

Re: MP501 quirk

read here :
MP 501SPF/MP 601SPF download page
search in system, paper tray setting, tray switching

[KenB]

Re: MP501 quirk

read here :
MP 501SPF/MP 601SPF download page
search in system, paper tray setting, tray switching

Very true, but driver settings can override that.

Is the issue with copying, printing, or both?

If it's just with printing, it's likely a driver issue.

If it's for both, it's more likely a machine tray switching setting issue.

[DRichard]

Re: MP501 quirk

Very true, but driver settings can override that.

Is the issue with copying, printing, or both?

If it's just with printing, it's likely a driver issue.

If it's for both, it's more likely a machine tray switching setting issue.

...or something like paper type mismatch on particular/specific jobs (?)

[slimslob]

Re: MP501 quirk

I need a Ricoh/Kyocera god on this one. I thought I knew practically everything about Ricohs. The mfp has 2 additional paper trays for a total of 3 trays. All are set to bond, plain paper, and autoselect and duplex is turned on for each. Here is the glitch. When tray 1 runs out of paper it will not go to tray 2 automatically. It just stops in all modes. Same goes for tray 1 to 3 and 2 to 3. It just stops doing what it is doing and asks for paper in tray 1. At idle though, you can select a paper tray in copy and print modes as long as there is paper in tray 1.

I guess I do not have another mp501 with additional trays to check for the same. First thing I thought was firmware, did that with no joy. I am guessing it is something in sp mode that got tweaked, couldn't find anything though. Any copier gods out there wanting to take this one on?

Is Auto Continue turned ON? If not turn it on and see if that takes care of the problem.

Check for damaged connector and/or connector bracket between the 502 and the first add on tray. Also between the 2 add on trays. I have had them get damaged when there is a slight misalignment during assembly.

[tonerhead]

Re: MP501 quirk

Thanks for the answers. This problem happens in all modes copy/print/fax. I have a part ordered for the dreaded tray one lift issue (broken gear stud) So at that time I will be disassembling everything and reseating lots of connections. So I am going to look closely at the connectors for the addition trays. I'll let you know if I find out anything. Should have the right tray guide in about a week, so I won't type back until that is done.

[luca72]

Re: MP501 quirk

Thanks for the answers. This problem happens in all modes copy/print/fax. I have a part ordered for the dreaded tray one lift issue (broken gear stud) So at that time I will be disassembling everything and reseating lots of connections. So I am going to look closely at the connectors for the addition trays. I'll let you know if I find out anything. Should have the right tray guide in about a week, so I won't type back until that is done.

do as slimslob says (auto continue=on) and also check in printer setup: cancel job with error=off, and auto tray switching=on.
also check the function command=driver/machine
if in doubt about the driver, remove the printer and reinstall it with ricoh pcl6.

[dalewb74]

Re: MP501 quirk

just something simple to try, turn off the auto select. and watch what happens.

[david.a.pietras]

Re: MP501 quirk

Thanks for the answers. This problem happens in all modes copy/print/fax. I have a part ordered for the dreaded tray one lift issue (broken gear stud) So at that time I will be disassembling everything and reseating lots of connections. So I am going to look closely at the connectors for the addition trays. I'll let you know if I find out anything. Should have the right tray guide in about a week, so I won't type back until that is done.

Oh lord, I haven't been with Ricoh since 2020 and I still have nightmares about that 501 gear stud repair and the cover operated LED lever linkage on the MP401/SP4500 family...

Sent from my SM-G781U1 using Tapatalk

[tonerhead]

Re: MP501 quirk

As a followup. I repaired the tray 1 lift (which was scary even for the 2nd time of doing it). I did nothing else as far as programming anything with changes. As soon as tray 1 was repaired, all trays started working as normal. Trays would go from empty to the next available tray just like they should. Weird, but that's what you get with a Kyocera engine and Ricoh firmware I guess.

[GIUBOSS]

Re: MP501 quirk

Weird how it could be from lifting the first tray if only the first one worked. Congrats on fixing that though. It seemed to me a connection problem... One question, initially the machine warned you of the presence of paper in drawers 2 and 3, right?

[slimslob]

Re: MP501 quirk

Weird how it could be from lifting the first tray if only the first one worked. Congrats on fixing that though. It seemed to me a connection problem... One question, initially the machine warned you of the presence of paper in drawers 2 and 3, right?

I have seen it often when the does not properly work. When enough sheets have fed, the pickup roller no longer has sufficient contact with the paper.

[StephenB]

Re: MP501 quirk

Regarding the 501 dreaded tray 1 lift issue....I have one out there where I added lift springs beneath the paper lift plate. So it gives the paper a "boost" when lifting.
The paper loads similar to a 402, then when the tray is pushed in the lift is completed by the lift gears...no knocking. Been working fine for years.

[tonerhead]

Re: MP501 quirk

Weird how it could be from lifting the first tray if only the first one worked. Congrats on fixing that though. It seemed to me a connection problem... One question, initially the machine warned you of the presence of paper in drawers 2 and 3, right?

Yes, originally it knew there was paper in trays 2 and 3. You could just select either and start copying. It may well have been a connection issue though, as I lifted the copier off of the tray 2 to work on replacing the tray lift side guide. All I can say for sure is once the tray 1 was repaired and working, everything worked normally as it should. I did run into a similar one at another location with multiple trays that needed a fuser. I checked apples to apples and all tray settings, etc were the same as the weird one. So it is a mystery that may never be explained. As long as it works as it should, it's a victory for me against the copier demons.