Hey everyone!
Our printer is having a printing issue. I've attached a photo of 2 cards that were printed. One is the bad print-out and the other is the good print-out. I've noticed that when the cards print alone from the bypass tray, there is no issue but when they print alongside another sheet is when I am seeing this happening.
It is like the toner print is getting stuck to the toner, and is printed on the following document. See attached pictures, any idea why this may be happening? Possibly tray cardstock dimensions are wrong?
Thanks for your help!
Our printer is having a printing issue. I've attached a photo of 2 cards that were printed. One is the bad print-out and the other is the good print-out. I've noticed that when the cards print alone from the bypass tray, there is no issue but when they print alongside another sheet is when I am seeing this happening.
It is like the toner print is getting stuck to the toner, and is printed on the following document. See attached pictures, any idea why this may be happening? Possibly tray cardstock dimensions are wrong?
Thanks for your help!
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