mp 2014 paper jam

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  • Gab
    Senior Tech
    • Aug 2015
    • 655

    #1

    mp 2014 paper jam

    Paper jam at drum before fusing. No obstacle. Cleaned paper feed roller and path. Paper feed roller is almost new. Wnen i cleaned the roller and the paper path it worked perfect for about 200-300 copies but then the same. Can it be something else except cluch?
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36745

    #2
    Re: mp 2014 paper jam

    Hard to tell without the jam code, the one that is a J followed by a three digit number.

    Comment

    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1382

      #3
      Re: mp 2014 paper jam

      Originally posted by Gab
      Paper jam at drum before fusing. No obstacle. Cleaned paper feed roller and path. Paper feed roller is almost new. Wnen i cleaned the roller and the paper path it worked perfect for about 200-300 copies but then the same. Can it be something else except cluch?
      Check the flag sensor located in the center of the register roller. One more thing, have you seen the paper stuck if printed correctly?

      Comment

      • dalewb74
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2018
        • 1117

        #4
        Re: mp 2014 paper jam

        ricoh parts or no?

        Comment

        • luca72
          Field Supervisor

          1,000+ Posts
          • Oct 2017
          • 1677

          #5
          Re: mp 2014 paper jam

          Originally posted by Gab
          Paper jam at drum before fusing. No obstacle. Cleaned paper feed roller and path. Paper feed roller is almost new. Wnen i cleaned the roller and the paper path it worked perfect for about 200-300 copies but then the same. Can it be something else except cluch?

          it can be very easily as Giuboss says, the sensor dirty, you can test it with sp-803-003.
          as for the clutch, you can use sp-804-013 for the registration clutch, and sp-804-012 for the paper feeding clutch.
          however, with the jamming code you would go more directly to the problem
          since the sheet stops before the fuser, have you noticed a random movement of the image on the sheet?
          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

          Comment

          • Gab
            Senior Tech
            • Aug 2015
            • 655

            #6
            Re: mp 2014 paper jam

            error code C and sometimes B but mostly C. I replaced Reg sensor and exit sensor with no result. I noticed that when i copy from by pass no paper jam . Also i noticed when i turn paper to A4 vertical direction there is no paper jam. I suspect geristration clutch . Any idea?

            Comment

            • Polo-022
              Trusted Tech

              250+ Posts
              • Sep 2007
              • 481

              #7
              Re: mp 2014 paper jam

              Paper end switch actuator has been deformed, or
              the metal base where switch is mounted,
              giving faulty messages to the controller.
              In addition to this, replace friction pad.

              Comment

              • dalewb74
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2018
                • 1117

                #8
                Re: mp 2014 paper jam

                care to share the entire error code with us? i have never seen one that just gives a single letter for the code.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 36745

                  #9
                  Re: mp 2014 paper jam

                  Originally posted by dalewb74
                  care to share the entire error code with us? i have never seen one that just gives a single letter for the code.
                  Those letters are the location codes for the operator to use when locating a jam to remove it. They tell the service tech nothing as to what sensor or whether lead edge or trail edge.

                  Comment

                  • KeviM
                    Trusted Tech

                    250+ Posts
                    • Oct 2019
                    • 324

                    #10
                    Re: mp 2014 paper jam

                    Agreed with Slimslob. You need to give the code starting with J followed by 3 numbers. Eg. J001

                    Comment

                    • KeviM
                      Trusted Tech

                      250+ Posts
                      • Oct 2019
                      • 324

                      #11
                      Re: mp 2014 paper jam

                      Also check the registration pressure springs and bushings to see if they are applying the right pressure. They can sometimes crack.

                      Comment

                      • Oze
                        Ricoh Fanboy

                        1,000+ Posts
                        • Jul 2008
                        • 1663

                        #12
                        Re: mp 2014 paper jam

                        Also check the registration pressure springs and bushings to see if they are applying the right pressure. They can sometimes crack.
                        ^^^THIS^^^^
                        and it'll be the rear one I'll bet.

                        Comment

                        • Gab
                          Senior Tech
                          • Aug 2015
                          • 655

                          #13
                          Re: mp 2014 paper jam

                          Originally posted by luca72
                          it can be very easily as Giuboss says, the sensor dirty, you can test it with sp-803-003.
                          as for the clutch, you can use sp-804-013 for the registration clutch, and sp-804-012 for the paper feeding clutch.
                          however, with the jamming code you would go more directly to the problem
                          since the sheet stops before the fuser, have you noticed a random movement of the image on the sheet?
                          How can see the jam, code. I am not familiar with this machine.
                          for sensor and clutch tests from, what results i concsludce they are defective?

                          Comment

                          • luca72
                            Field Supervisor

                            1,000+ Posts
                            • Oct 2017
                            • 1677

                            #14
                            Re: mp 2014 paper jam

                            Originally posted by Gab
                            How can see the jam, code. I am not familiar with this machine.
                            for sensor and clutch tests from, what results i concsludce they are defective?
                            In SP's 7, are stored various data about the paper jam, history with time, our, counter, and zone, identifyed by a number code zone.
                            For try the parts, you can use SP 5-804 if i Remember well , but im not in front to the machine now (dont use SP Fuser unit activation on/off on sleeve based Fuser unit without remove waste toner bottle)
                            For test a cluch like paper feed unit with "mono-roller" tendentialy you must remove the paper cassette, put in on the SP clutch, and with the hand try to test the cluch resistance force, must be lock, if too loose or free, replace it
                            For the registration cluch its different, depending of the machine shape, maybe you can hear the click activation sound(?)
                            Or you could try with the door open and the switches activated, to see with your fingers if the registration roller slip... but be careful not to pinch any of your fingers..lol
                            Last edited by luca72; 11-22-2023, 12:07 AM.
                            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                            Comment

                            • Gab
                              Senior Tech
                              • Aug 2015
                              • 655

                              #15
                              Re: mp 2014 paper jam

                              i executed the following programs
                              SP 803-003 result 0x1
                              803-1 (tray paper sensor| result 0x0
                              registration sensor result 0x1
                              paper exit sensor result 0x1
                              P sensor (PWM)) -> executing
                              paper mfeed clutcg -> executing
                              804-12paper feed clutch -> executing
                              804-13 registration clutch -> executing

                              IS there anything above out of order?

                              Comment

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