Firmware load error e225

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  • Gary k
    Technician
    • Jan 2020
    • 10
    #1

    [Error Code] Firmware load error e225

    Has anyone ever seen this error in a Ricoh? i was updating a IMC4500 through the op panel and right after the op panel optimazation got this E225 error with no instruction on what to do. any help would be appreciated as i cannot find it in the manual anywhere and also got a E32 error when my manager asked to reinstall the sd in slot 2 . I now have a hung machine.


    thanks in advance
    Gary
    Tags: e225, e32, error, find, panel
    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1677
      #2
      Re: Firmware load error e225

      Originally posted by Gary k
      Has anyone ever seen this error in a Ricoh? i was updating a IMC4500 through the op panel and right after the op panel optimazation got this E225 error with no instruction on what to do. any help would be appreciated as i cannot find it in the manual anywhere and also got a E32 error when my manager asked to reinstall the sd in slot 2 . I now have a hung machine.


      thanks in advance
      Gary

      I would try to start the machine with firmware from the SD card in slot 2, it should work, but I can't guarantee it, it has never happened to me on that model
      ​
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

        Comment

        • Gary k
          Technician
          • Jan 2020
          • 10
          #3
          Re: Firmware load error e225

          Thanks Luca72
          I did try slot 2 yesterday and it didnt work. Tried it again today and it loaded......... technology, go figure

            Comment

            • anothertech
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2007
              • 1756
              #4
              Re: Firmware load error e225

              Maybe I'll stick to slot 2 instead of the panel slot for firmware updates. Slot 2 had proven to be reliable.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 36751
                  #5
                  Re: Firmware load error e225

                  Originally posted by anothertech
                  Maybe I'll stick to slot 2 instead of the panel slot for firmware updates. Slot 2 had proven to be reliable.
                  You might need to use the panel slot only to update the SOP OS.

                    Comment

                    • luca72
                      Field Supervisor

                      1,000+ Posts
                      • Oct 2017
                      • 1677
                      #6
                      Re: Firmware load error e225

                      Originally posted by Gary k
                      Thanks Luca72
                      I did try slot 2 yesterday and it didnt work. Tried it again today and it loaded......... technology, go figure
                      perhaps she was menstruating that day
                      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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