Firmware load error e225

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  • Gary k
    Technician
    • Jan 2020
    • 10

    #1

    [Error Code] Firmware load error e225

    Has anyone ever seen this error in a Ricoh? i was updating a IMC4500 through the op panel and right after the op panel optimazation got this E225 error with no instruction on what to do. any help would be appreciated as i cannot find it in the manual anywhere and also got a E32 error when my manager asked to reinstall the sd in slot 2 . I now have a hung machine.


    thanks in advance
    Gary
  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1791

    #2
    Re: Firmware load error e225

    Originally posted by Gary k
    Has anyone ever seen this error in a Ricoh? i was updating a IMC4500 through the op panel and right after the op panel optimazation got this E225 error with no instruction on what to do. any help would be appreciated as i cannot find it in the manual anywhere and also got a E32 error when my manager asked to reinstall the sd in slot 2 . I now have a hung machine.


    thanks in advance
    Gary

    I would try to start the machine with firmware from the SD card in slot 2, it should work, but I can't guarantee it, it has never happened to me on that model
    "I'll be back"

    Comment

    • Gary k
      Technician
      • Jan 2020
      • 10

      #3
      Re: Firmware load error e225

      Thanks Luca72
      I did try slot 2 yesterday and it didnt work. Tried it again today and it loaded......... technology, go figure

      Comment

      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1771

        #4
        Re: Firmware load error e225

        Maybe I'll stick to slot 2 instead of the panel slot for firmware updates. Slot 2 had proven to be reliable.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37556

          #5
          Re: Firmware load error e225

          Originally posted by anothertech
          Maybe I'll stick to slot 2 instead of the panel slot for firmware updates. Slot 2 had proven to be reliable.
          You might need to use the panel slot only to update the SOP OS.

          Comment

          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1791

            #6
            Re: Firmware load error e225

            Originally posted by Gary k
            Thanks Luca72
            I did try slot 2 yesterday and it didnt work. Tried it again today and it loaded......... technology, go figure
            perhaps she was menstruating that day
            "I'll be back"

            Comment

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