ricoh mp402 printing problem

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • LEONE
    Technician
    • Feb 2024
    • 29

    #1

    ricoh mp402 printing problem

    printing problem - new original drum, fuser ok - total ricoh mp402 printing is 22000 -
    riccardo.jpg urgent-
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3869

    #2
    Re: ricoh mp402 printing problem

    Paper lever on the fuser set to envelope?
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • LEONE
      Technician
      • Feb 2024
      • 29

      #3
      Re: ricoh mp402 printing problem

      Originally posted by TonerMunkeh
      Leva della carta sul fusore impostata su busta?
      NO - IS OK

      Comment

      • Polo-022
        Trusted Tech

        250+ Posts
        • Sep 2007
        • 481

        #4
        Re: ricoh mp402 printing problem

        Background all over the page i can see. Is this your problem?

        Comment

        • LEONE
          Technician
          • Feb 2024
          • 29

          #5
          Re: ricoh mp402 printing problem

          REPEAT THE IMAGE.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 36746

            #6
            Re: ricoh mp402 printing problem

            Originally posted by LEONE
            printing problem - new original drum, fuser ok - total ricoh mp402 printing is 22000 -
            [ATTACH=CONFIG]62386[/ATTACH] urgent-
            New drum or complete PCU???

            It appears that the drum is not being properly charged.

            Comment

            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1676

              #7
              Re: ricoh mp402 printing problem

              Originally posted by LEONE
              printing problem - new original drum, fuser ok - total ricoh mp402 printing is 22000 -
              [ATTACH=CONFIG]62386[/ATTACH] urgent-
              I can't see well....but don't you have a better photo?...at least describe the defect.....mannaggia'a maronn!...LOL
              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

              Comment

              • anothertech
                Service Manager

                Site Contributor
                1,000+ Posts
                • Nov 2007
                • 1756

                #8
                Re: ricoh mp402 printing problem

                I will respond there if you cover my travel. I haven't been to Naples in a while.

                Otherwise, stop the machine when the paper is in it to determine if it's drum or fuser.

                Comment

                • Codex
                  Senior Tech

                  500+ Posts
                  • May 2008
                  • 694

                  #9
                  Re: ricoh mp402 printing problem

                  hello

                  Had this problem with two MP402, need to replace entire fusing unit.The problem occurs after a few prints, not immediately
                  Memento Audere Semper

                  Comment

                  • LEONE
                    Technician
                    • Feb 2024
                    • 29

                    #10
                    Re: ricoh mp402 printing problem

                    Originally posted by codex
                    hello

                    had this problem with two mp402, need to replace entire fusing unit.the problem occurs after a few prints, not immediately

                    resolved . Firmware update . Ok
                    a thousand thanks .

                    Comment

                    • anothertech
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2007
                      • 1756

                      #11
                      Re: ricoh mp402 printing problem

                      Originally posted by LEONE
                      resolved . Firmware update . Ok
                      a thousand thanks .
                      Everyone reading this should learn from it. Update EVERY Ricoh ever made if you have access to the firmware, this heads off so many problem. Most techs I know just don't do it.

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 36746

                        #12
                        Re: ricoh mp402 printing problem

                        Originally posted by anothertech
                        Everyone reading this should learn from it. Update EVERY Ricoh ever made if you have access to the firmware, this heads off so many problem. Most techs I know just don't do it.
                        I used to down the newest firmware every Monday morning so that I would have them on my laptop. When CXX03s came out is was every day for a few months just to try to keep up with the SC899 fixes.

                        Comment

                        • Codex
                          Senior Tech

                          500+ Posts
                          • May 2008
                          • 694

                          #13
                          Re: ricoh mp402 printing problem

                          Originally posted by anothertech
                          Everyone reading this should learn from it. Update EVERY Ricoh ever made if you have access to the firmware, this heads off so many problem. Most techs I know just don't do it.
                          Done this for 15 jears... And till now. Some issues are fixed with Firmware Update... But you are right... I also know some techs that dont use to update Firmware

                          Inviato dal mio SM-S901B utilizzando Tapatalk
                          Memento Audere Semper

                          Comment

                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 8101

                            #14
                            Re: ricoh mp402 printing problem

                            Originally posted by anothertech
                            Everyone reading this should learn from it. Update EVERY Ricoh ever made if you have access to the firmware, this heads off so many problem. Most techs I know just don't do it.
                            So true, but but not doing regular updates when you really do NEED to update you can run into issues jumping up from factory to later etc.


                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk

                            Comment

                            • Saturn
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Nov 2023
                              • 167

                              #15
                              Originally posted by anothertech
                              Re: ricoh mp402 printing problem

                              Everyone reading this should learn from it. Update EVERY Ricoh ever made if you have access to the firmware, this heads off so many problem. Most techs I know just don't do it.
                              We have been activating ARFU for several years now when pre-installing the machine. Ricoh has been delivering the devices pre-configured for about a year now. We haven't had any problems with this so far.
                              I don't care about who your father is, as long as I'm fishing here, you won't walk on water.

                              Comment

                              Working...