4027 producing light copies

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  • ValSupply
    Technician
    • Feb 2010
    • 38

    #1

    4027 producing light copies

    Machine is producing light copies as if only using developer. Toner motor is working , have tried forced toner supply and everything along that route. All connections have been checked and look good, but cannot get prints to darken. It almost looks as if something not getting proper charge. Worked fine, changed bearings on pressure roller and hot roller, then problem arose.
  • copyaction
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2007
    • 985

    #2
    what have you checked?
    internal prints
    developer bias
    laser slit glass
    optics

    Comment

    • Jomama46
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900

      #3
      Probably don't have the bearing seated correctly and there is no pressure between the two rollers. Disassemble and look carefully at the position of the bearings
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

      Comment

      • ValSupply
        Technician
        • Feb 2010
        • 38

        #4
        yes i've checked all of the above and still no change. internal prints leads me to believe that's it's not the optics. the slit glass is clean

        Comment

        • ValSupply
          Technician
          • Feb 2010
          • 38

          #5
          have checked them, re-checked, and checked again and still the same.

          Comment

          • Fearless V K
            Senior Tech

            500+ Posts
            • May 2007
            • 620

            #6
            How does the image on the drum look if you stop the machine mid-copy? These machines are notorious for drum unit mag roller or auger gears failing, also the mylars in the toner supply unit come off and can't supply enough toner. If the toner inlet to the drum is full of toner, you probably have gear failure. Maybe you messing with the fuser had nothing to do with the current problem.
            Don't take that toner with me!

            Comment

            • teebee1234
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2008
              • 1670

              #7
              I concur with Fearless, most likely the pcu. You can confirm this by turning the mag roll coupling in the back of the pcu. You'll probably feel that it's stripped, but also look at the toner input port in the front at the same time and you should see the auger turning under normal conditions.

              Comment

              • ValSupply
                Technician
                • Feb 2010
                • 38

                #8
                tried another pcu that i've got here and it produced the same light image. if anyone has any ideas i would really appreciate the info. Thanks to all have helped.

                Comment

                • Fearless V K
                  Senior Tech

                  500+ Posts
                  • May 2007
                  • 620

                  #9
                  How is the image on the drum? If it is good there, you've probably got a transfer problem. Check your transfer roller and it's connection tabs to the mainframe. If the image on the drum is light, and you have tried different PCU's, then it may be a laser issue. You never said if internal prints are OK or not. Also check the connections for the drum unit in the mainframe.
                  Don't take that toner with me!

                  Comment

                  • tcs04
                    FORMER Techie

                    1,000+ Posts
                    • Apr 2009
                    • 1183

                    #10
                    Originally posted by copyaction
                    what have you checked?
                    internal prints
                    developer bias
                    laser slit glass
                    optics
                    Laser??

                    Isn't the 4027 analogue??

                    Try the charge roller! Probably black... Should be yellow.... clean with water.

                    Comment

                    • Fearless V K
                      Senior Tech

                      500+ Posts
                      • May 2007
                      • 620

                      #11
                      Originally posted by tcs04
                      Laser??

                      Isn't the 4027 analogue??

                      Try the charge roller! Probably black... Should be yellow.... clean with water.
                      Not if it's a Savin, but I guess that's what I was thinking. The guy never mentioned a brand. If Ricoh, then Analog. And then maybe the transfer unit connection is unplugged, or the bias terminal under the transfer belt is unplugged. Also make sure your SP mode values for the drum and developer are at or near their defaults. I have had one where a setting changed and it gave me light copies.
                      Don't take that toner with me!

                      Comment

                      • ValSupply
                        Technician
                        • Feb 2010
                        • 38

                        #12
                        the internal prints are the of the same quality. the image on the drum looks dark like it should. the connection tabs on the transfer roller are fine.
                        i did take the transfer roller and tried it in another 4027 and it worked fine. this leads me to believe that it is a connection problem, just not sure where to check.

                        Comment

                        • ValSupply
                          Technician
                          • Feb 2010
                          • 38

                          #13
                          this is a savin machine sorry thought mentioned before.

                          Comment

                          • gooseklr
                            Technician
                            • Apr 2010
                            • 34

                            #14
                            There were some issues with drum ground on that series. Its worth a look................
                            If you are not the tech that has been servicing the box you may want to check chg roller bias it may have been tweeked to compensate for drum fatigue.

                            Comment

                            • ValSupply
                              Technician
                              • Feb 2010
                              • 38

                              #15
                              that's been checked and previous tech has been consulted. have the same model in the field and just exchanged transfer rollers for one another. transfer roller from problem machine works in machine in field, and transfer roller from machine in field does not work in problem machine. once again points me to a connection problem, pin-pointing that is the question now i believe.

                              Comment

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