[Dead] Ricoh SP C232

[Dark Helmet]

Hey guys, first time in the Ricoh forums! oh boy

I have a brand new SP C232 right out of the box. Soon as i turned it on it gave a SC500 code. I turned it off and on and did a config page. Page made it about 2 inches out of the fuser and stopped. Fuser motor sounds abnormal. I pulled the fuser out, it turns very easy in my opinion. I pulled the fuser away from the gear and tripped the sensors and door and the fuser motor seemed to run ok. Is it possible I have a weak/failing fuser motor?

I also ran into a SC300 but i had the front door open and tripped the switches. Not sure if the machine had issues since the transfer roller was not in place.

Any suggestions?

[zed255]

Put it right back in the box and get something Ricoh actually made . But seriously, these things are absolute garbage. Our sales staff were damn near giving these away and when the customer finds out that a new fuser is over $500 for the part alone they generally don't even bother to fix 'em.

[copyman20]

Haven't been a printer tech for a long time, but, most ricoh (most printers for that matter) products have an inter-lock switch that shuts the fuser off when you open the door. When this switch starts to fails, you aways will either get door open messages, fuser warm-up errors, power supply error, or a combination of these.

I hope this helps is some way.

Good Luck

[Dark Helmet]

Sounds like we are putting it back in the box. The motor almost sounds like it's surging. When i pulled it out first thing i thought was "peice of junk". Looks like a scary little machine to work on.

Thanks for the suggestions guys