2238 screeching noise

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  • leo34staffs
    copierman

    Site Contributor
    500+ Posts
    • Aug 2007
    • 503

    #1

    2238 screeching noise

    Hi guys,
    We have a customer that is having a problem, whereas first thing in the morning the machines makes a screeching noise, i am going to go there first thing in the morning, as when i go it never happens. The only problem is that first thing in the morning is 6 AM. So does anybody have any ideas of what could be causing this, i have already stripped/cleaned the transfer to no avail.

    Thanks.
    Networking skills are advantageous but use of a 3m vacuum cleaner is essential
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2847

    #2
    Check the PCU's and the dev units. Sometimes they seem to walk forward, even with the newer developer units installed.

    Comment

    • nmfaxman
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2008
      • 1702

      #3
      Check the fuser unit.
      As it warms up the silicon oil becomes more fluid.
      If it happens only in the morning and not any other time I would focus on something that warms up the fastest.
      Tell them to not turn it off and let the energy saver control temp.

      "If a noise doesn't cause a jam or a failure code, I can't find it."
      Why do they call it common sense?

      If it were common, wouldn't everyone have it?

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22927

        #4
        I agree with nmfaxman. Fuser bearings will very commonly squeal like a stuck pig at startup, but after the fuser heat warms them up a while they can quiet down. Look at the outer surface of the fuser bearings. If you have rust, or scraping marks, or the fuser is just difficult to turn, that's it.

        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • tjvincent
          Trusted Tech

          250+ Posts
          • Apr 2008
          • 280

          #5
          I would bet its one of the drum units , they are all the same. Put the old screwdriver as a stethoscope and listen , i always seemed to find it when running the first copy or when it did a recalibration.

          Comment

          • Jomama46
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2008
            • 2900

            #6
            All good possibilities and I would add oil supply unit, when they get dry from dust, they can squeal like a stuck pig.
            sigpic
            You never realize how cheap a professional is until after you let an amateur do it.
            A+; Network +; PDI+

            Comment

            • leo34staffs
              copierman

              Site Contributor
              500+ Posts
              • Aug 2007
              • 503

              #7
              Thanks for all the input guys, when i went there ,the noise only lasted for about 10 seconds then went away!!! i replaced the oil supply unit and the user said it was quieter, so i replaced the fuser assy aswell, that had done 146% of its life....no call back as yet about the noise so i think its sorted.

              Many thanks for your posts....they always point me in the right direction.
              Networking skills are advantageous but use of a 3m vacuum cleaner is essential

              Comment

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