New RICOH site

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  • limo
    Trusted Tech
    100+ Posts
    • Jun 2008
    • 101

    New RICOH site

    What do you think about the new my ricoh site?
    (In EUROPE)
  • rsyarcia
    Hair Straightener Tech
    500+ Posts
    • Feb 2008
    • 711

    #2
    Re: New RICOH site

    This replaces the tessa,WICE and e-Linc.
    Nobody is perfect..

    Comment

    • fbkhan3
      Trusted Tech
      250+ Posts
      • May 2012
      • 421

      #3
      Re: New RICOH site

      I'm already on Tessa but My boss told me to get register with (My-Ricoh),went through the registration process last week but still no reply,

      anyone else got registered @ My-Ricoh?

      Comment

      • limo
        Trusted Tech
        100+ Posts
        • Jun 2008
        • 101

        #4
        Re: New RICOH site

        A nightmare

        Comment

        • Bantams
          Senior Tech
          500+ Posts
          • Jun 2012
          • 603

          #5
          Re: New RICOH site

          About as much as I think about ricohtechnical.co.uk......................

          Comment

          • kyoceran
            Trusted Tech
            • Jul 2007
            • 100

            #6
            Re: New RICOH site

            who is this site designed for, ricoh, dealers ?

            as an infotec dealer we would be interested,

            many thanks in anticipation...

            Comment

            • Masterchief
              Trusted Tech
              250+ Posts
              • Apr 2011
              • 281

              #7
              Re: New RICOH site

              well for starters it aint user friendly, and im still waiting for log on username and password, i registered 2 weeks ago
              sigpic

              Comment

              • femaster
                Service Manager
                1,000+ Posts
                • May 2011
                • 1346

                #8
                Re: New RICOH site

                Curious as to how you even get to the site? There is no link in this thread that I can see. Not sure where others scavenged the info from to have even checked it out...
                A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                Comment

                • KenB
                  Geek Extraordinaire
                  2,500+ Posts
                  • Dec 2007
                  • 3946

                  #9
                  Re: New RICOH site

                  It pretty much sux, actually.
                  “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                  Comment

                  • Tricky
                    Field Supervisor
                    Site Contributor
                    2,500+ Posts
                    • Apr 2009
                    • 2621

                    #10
                    Re: New RICOH site

                    This site is fecking awful, how do you search for stuff ? a search for "pb3040 service manual" brings up service manuals in German, Italian, French and Spanish. I am from England and speak English so I am biased but. is this what the world prefers?
                    Copytechnet search tool v0.8 Final

                    Comment

                    • Bantams
                      Senior Tech
                      500+ Posts
                      • Jun 2012
                      • 603

                      #11
                      Re: New RICOH site

                      https://www.my-ricoh.com/portal/logi...rnUrl=/portal/ yes its awful and very slow

                      Comment

                      • collme
                        Ricoh tech
                        Site Contributor
                        100+ Posts
                        • Apr 2010
                        • 221

                        #12
                        Re: New RICOH site

                        Give it time, was a big merge into one site and i am sure they will get it more user friendly once they have everyone on it.

                        Comment

                        • Llama God
                          Service Manager
                          1,000+ Posts
                          • Mar 2009
                          • 1353

                          #13
                          Re: New RICOH site

                          It is, if you'll pardon the expression, a massive bunch of dribbling arse.

                          Comment

                          • KenB
                            Geek Extraordinaire
                            2,500+ Posts
                            • Dec 2007
                            • 3946

                            #14
                            Re: New RICOH site

                            Originally posted by collme
                            Give it time, was a big merge into one site and i am sure they will get it more user friendly once they have everyone on it.

                            I heard the same thing when 4 sites were merged into the TSRC site, and that has been years - still no noticeable improvement. Ever do a knowledgebase search and get about a bazillion hits that all say almost the exact same thing? I was told that would be fixed but never was.
                            “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                            Comment

                            • KenB
                              Geek Extraordinaire
                              2,500+ Posts
                              • Dec 2007
                              • 3946

                              #15
                              Re: New RICOH site

                              Originally posted by Llama God
                              It is, if you'll pardon the expression, a massive bunch of dribbling arse.
                              If you try, you can hear that in your head in Stewie's voice...
                              “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                              Comment

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