Aficio 1015 - snowy background

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  • vaclav borc
    Technician
    • Jan 2008
    • 75

    Aficio 1015 - snowy background

    Anyone can help?

    Ricoh aficio 1015/1018 - appearing snowy background on the copies.
    Developer changed,drum changed.There is still appearing toner(as a snow) on surface of drum and goes to lower corona ang makes dirty background on back side of paper.

    Toner not overtoned, i got of toner bottle and did black copies till
    developer is out of toner.

    Toner is not original, but i dont thing the toner is problem.

    Tell the most of informations.
  • Cipher
    It's not easy being green

    1,000+ Posts
    • May 2006
    • 1309

    #2
    Check that RTB 1g is applied and try enabling SP2996.
    And you should really be using genuine OEM toner.
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22692

      #3
      That was my first impression too. Is it OEM toner? Aftermarket toner is the simplest explanation.

      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • nmfaxman
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2008
        • 1705

        #4
        Ran into this same problem with a 2018.
        Check 2018 line on backside prints.
        I had a customer printing fabric checks which contaminated the DV.
        New Drum, blade, charge roller and transfer roller.
        Guess what? All OEM.
        Took me 2 DV changes and finding a jammed check in the trash to find the problem.

        I told the customer to stop running checks and either wait for the fabric to work itself out or pay for a fresh DV change.
        The problem went away.
        It took about 10K, but it solved itself.
        Why do they call it common sense?

        If it were common, wouldn't everyone have it?

        Comment

        • Wild Bill
          Senior Tech

          500+ Posts
          • Jul 2005
          • 774

          #5
          OEM Toner only!!!! Generic sucks in Ricoh... or learn the hard way!
          Izzy

          Comment

          • Jomama46
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2008
            • 2900

            #6
            I gotta go with DaZ on this one. The toner on the back surely means its coming from the transfer roller and less than half the time its a defective tranfer roller and more often its an overtoned condition. And on this model itis difficult to determine an overtoned condition but this is one of the signs.
            Removed the toner bottle and run partial (cover the lead edge of the glass) sky shots and run 10 at a time until the spots disappear. Then run the autotone adjustment.
            Set 2996 to clean the transfer roller and perhaps move up the adjustment on 2301-4 to increase the cleaning current.
            NMfaxman has a good point too. Check their media, crap in the developer can coat the charge roll and give you a fit.
            DaZ what is "RTB 1g"?
            sigpic
            You never realize how cheap a professional is until after you let an amateur do it.
            A+; Network +; PDI+

            Comment

            • Cipher
              It's not easy being green

              1,000+ Posts
              • May 2006
              • 1309

              #7
              RTB1g
              • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

              Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

              Comment

              • Jomama46
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Apr 2008
                • 2900

                #8
                Good info. thanks
                sigpic
                You never realize how cheap a professional is until after you let an amateur do it.
                A+; Network +; PDI+

                Comment

                • bonnie750
                  Trusted Tech

                  250+ Posts
                  • Nov 2007
                  • 302

                  #9
                  Got to be non oem toner. we've had the same s*** with these machines since we stopped supplying Ricoh toner

                  Comment

                  • vaclav borc
                    Technician
                    • Jan 2008
                    • 75

                    #10
                    Originally posted by Jomama46
                    I gotta go with DaZ on this one. The toner on the back surely means its coming from the transfer roller and less than half the time its a defective tranfer roller and more often its an overtoned condition. And on this model itis difficult to determine an overtoned condition but this is one of the signs.
                    Removed the toner bottle and run partial (cover the lead edge of the glass) sky shots and run 10 at a time until the spots disappear. Then run the autotone adjustment.
                    Set 2996 to clean the transfer roller and perhaps move up the adjustment on 2301-4 to increase the cleaning current.
                    NMfaxman has a good point too. Check their media, crap in the developer can coat the charge roll and give you a fit.
                    DaZ what is "RTB 1g"?

                    What is rtb 1g?


                    I put off toner bottle , did black copies untill the toner was in developer.

                    But problem survived. Toner still jumped from developer roller on drum surface.Or else less but was it visible.


                    I did:

                    changed drum, changed developer, checked every HV contacts, drum ground, hoovered old ever toner and installed new original toner.
                    turned of ID sensor control and made developer to be undertoned,

                    problem survived. Any idea?

                    Comment

                    • iMind
                      Vacuum Cleaning Expert

                      1,000+ Posts
                      • Mar 2008
                      • 1116

                      #11
                      [quote=vaclav borc;25208]What is rtb 1g?
                      quote] Ricoh Tecnichal Bulletin, DaZ kindly posted it on this same thread.
                      sigpicWe can all Win, but at the end we all loose. Save the greyhound

                      Comment

                      • Jomama46
                        Field Supervisor

                        Site Contributor
                        2,500+ Posts
                        • Apr 2008
                        • 2900

                        #12
                        Vaclav, the only thing further I can suggest is to make sure that OEM supplies are being installed. I mean real OEM not (guaranteed to be OEM equivalent)
                        sigpic
                        You never realize how cheap a professional is until after you let an amateur do it.
                        A+; Network +; PDI+

                        Comment

                        • Ricoh-ono
                          Technician

                          250+ Posts
                          • Feb 2008
                          • 338

                          #13
                          Did you also replace the charge roller and drum blade? I did not so those items mentioned.
                          Do what you can, with what you have, where you are. ~Theodore Roosevelt

                          Comment

                          • npwright
                            service manager
                            • Apr 2008
                            • 12

                            #14
                            common problem with this model, check condition of dev cylinder.
                            have had this many times, end up changing dev cylinder and re-deving problem sorted.

                            Comment

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