Mp 5500 Sc 552

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  • slim
    Technician
    • Jan 2008
    • 30

    #1

    Mp 5500 Sc 552

    Have alot of these models kicking these codes even after replacing the updated thermofuses and thermostats. Tried newest firmware. Anybody else having this problem.
  • paulg
    Trusted Tech

    250+ Posts
    • Jun 2007
    • 278

    #2
    Had the problem but seems to go if the thermistors and thermostats (all three of them) replaced as a set.

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865

      #3
      SC552

      Ollie1981 had a DSM675 do this.

      Look at the fusing lamp cables, see if there is a little nick in one of them that is shorting to the fuser frame.

      Also, as per our technician's discussion board, the drum potential sensor (WTF, I know) has caused fuser error codes before and this has been the fix.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • cobiray
        Passing Duplication Xpert

        1,000+ Posts
        • Mar 2008
        • 1199

        #4
        I had one that kicked me around for awhile with this code. It ended up the lamp with the white connector on the rear of the fuser was pinched in the metal cover that goes on the rear of the fuser. Took a long time to find that one.
        the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
        Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
        Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

        Comment

        • slim
          Technician
          • Jan 2008
          • 30

          #5
          thanks for the info, i will take a look at the lamps

          Comment

          • paulg
            Trusted Tech

            250+ Posts
            • Jun 2007
            • 278

            #6
            I had a few where had to change the lamps now you mention it.

            Once you change the lamps, thermistors and thermostats there is not much left so a little expensive

            Comment

            • black_bird

              #7
              voltage is control 220v +-5 v replace AW11 0064 192 c, AW11 0066 212 C thermostat, clean thermostat end check sp mode 1106 fusing themperature displey center and end

              Comment

              • cobiray
                Passing Duplication Xpert

                1,000+ Posts
                • Mar 2008
                • 1199

                #8
                I forgot about that part change to the thermostats. Also, we've been replacing all 3 with the AW11 0066 model due to the higher blow temp.
                the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
                Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
                Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                Comment

                • Ollie1981
                  Toner Monkey

                  250+ Posts
                  • Mar 2008
                  • 418

                  #9
                  Originally posted by TonerMunkeh
                  Ollie1981 had a DSM675 do this.

                  Look at the fusing lamp cables, see if there is a little nick in one of them that is shorting to the fuser frame.

                  Also, as per our technician's discussion board, the drum potential sensor (WTF, I know) has caused fuser error codes before and this has been the fix.
                  I think it was a DSm660, but never mind, what's 15cpm between friends eh?

                  From feedback I got from our in house discussion board, even the slightest nick in the sheathing can cause this, if in doubt check continuity between the top lamp and the fuser frame.

                  Comment

                  • verderacer
                    Trusted Tech

                    100+ Posts
                    • May 2008
                    • 158

                    #10
                    This might be a incorrect observation but is the thermistor installed with the proper orientation? I had a machine some time ago that threw a thermistor error 551/552 (dont remember which) that once I turned the dang thing around it was fine.
                    Ricoh & Microsoft may pay the bills but Un*x saves my ass every day.
                    MCSE/CCNE/ENS and other crap...

                    Comment

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