Ricoh MP 2551 SC 553 Error code

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  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3979

    #16
    Re: Ricoh MP 2551 SC 553 Error code

    Originally posted by banginbishop
    Good luck with fixing your attitude and the problem machine but your attitude wilfor yourl take more work!
    I can see how you may have mistaken Doug's response for sarcasm Bishop, but i think it was meant as a sincere 'thank you' for the input- we may never know, but that's certainly how i read it.

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    • banginbishop
      grumpy old git

      500+ Posts
      • Oct 2007
      • 894

      #17
      Re: Ricoh MP 2551 SC 553 Error code

      Originally posted by sandmanmac
      I can see how you may have mistaken Doug's response for sarcasm Bishop, but i think it was meant as a sincere 'thank you' for the input- we may never know, but that's certainly how i read it.
      cheers sandmanmac but the word GREAT in caps said it all. ive had countless thermistors play up, visual inspection revealed nothing but checking the temp display showed them going up and down like a whores draws in 10-20c when it should have been stable or showing 0 degrees. Ive been caught out many times by resetting the codes printing copies off and getting a recall because the thermistors are knackered. Too many engineers just throw parts at a machine and not fault finding.

      I offer up a resonable simple check and I get a half wit trying to be cocky with me. sorry but ive done too many ricoh, canon, kyocera sharp courses to be talked down to by somone who thinks its big and cleaver when he clearly cant tell his arse from his elbow!
      Incontinentia Buttocks

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      • Doug James
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2012
        • 935

        #18
        Re: Ricoh MP 2551 SC 553 Error code

        Originally posted by sandmanmac
        I can see how you may have mistaken Doug's response for sarcasm Bishop, but i think it was meant as a sincere 'thank you' for the input- we may never know, but that's certainly how i read it.
        I use this forum to get "unstuck" I works on all machines and only certified of Canon and Xerox. My brain gets caught up "in the trees" so much I sincerely welcome the input. Someone will say something like check the fuser temp and I go duh... I always have found it amusing that every tech that I have ever met thinks he or she is always smarter than the any other tech around them. Their wisdom is much more intense than anyone. The truth is though, the job we do is 70% customer relations. 30% ability to fix the machines (in my opinion). Their is no reason to make judgement calls on any techs ability or get angry. We really have a tough job and everyone has their own style. Neither good or bad unless we succed on pissing off all of our customers. Then we need to find another line of work....

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        • banginbishop
          grumpy old git

          500+ Posts
          • Oct 2007
          • 894

          #19
          Re: Ricoh MP 2551 SC 553 Error code

          Originally posted by Doug James
          I use this forum to get "unstuck" I works on all machines and only certified of Canon and Xerox. My brain gets caught up "in the trees" so much I sincerely welcome the input. Someone will say something like check the fuser temp and I go duh... I always have found it amusing that every tech that I have ever met thinks he or she is always smarter than the any other tech around them. Their wisdom is much more intense than anyone. The truth is though, the job we do is 70% customer relations. 30% ability to fix the machines (in my opinion). Their is no reason to make judgement calls on any techs ability or get angry. We really have a tough job and everyone has their own style. Neither good or bad unless we succed on pissing off all of our customers. Then we need to find another line of work....
          So have you checked the temp then? What was the readings? Have you ran a meter on them? Have you NEVER missed something so simple because you forgot to do the simple things? I have and every engineer I know has! You come on here asking for help , i posted that because a lot of engineers don't do the basic checks and start looking to deep. It had nothing to do with questioning your abilities as an engineer but when you insult me with the way you did,yes I'll get pissed off!
          Incontinentia Buttocks

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          • Doug James
            Senior Tech

            Site Contributor
            500+ Posts
            • Jan 2012
            • 935

            #20
            Re: Ricoh MP 2551 SC 553 Error code

            Originally posted by banginbishop
            So have you checked the temp then? What was the readings? Have you ran a meter on them? Have you NEVER missed something so simple because you forgot to do the simple things? I have and every engineer I know has! You come on here asking for help , i posted that because a lot of engineers don't do the basic checks and start looking to deep. It had nothing to do with questioning your abilities as an engineer but when you insult me with the way you did,yes I'll get pissed off!
            No I haven't checked that. I am going to do that first thing when I get back to the customer... I actually feel a little stupid for not thinking of that.... I sure do apologize that my comment sounded like i didn't appreciate your feeback. You are actually saving my ass. See... I first saw the machine with no power... Fixed that problem and am starting to see that problem also existed. One of those type of deals....

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            • banginbishop
              grumpy old git

              500+ Posts
              • Oct 2007
              • 894

              #21
              Re: Ricoh MP 2551 SC 553 Error code

              Originally posted by Doug James
              No I haven't checked that. I am going to do that first thing when I get back to the customer... I actually feel a little stupid for not thinking of that.... I sure do apologize that my comment sounded like i didn't appreciate your feeback. You are actually saving my ass. See... I first saw the machine with no power... Fixed that problem and am starting to see that problem also existed. One of those type of deals....
              Lets move on had a shit day with my bank and no need to fall out with engineers have enough crap from customers. Let us know how you get on.
              Incontinentia Buttocks

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              • slybot
                Trusted Tech

                100+ Posts
                • Sep 2010
                • 165

                #22
                Re: Ricoh MP 2551 SC 553 Error code

                Originally posted by banginbishop
                hey, im not the sub standard engineer who cant figure out or do basic troubleshooting! try reading the manual mr "i know it all but know fook all"


                been doing this job for 20 plus years and i know that i start by checking the temp readings easily by sp 1106 before i even take the machine apart.

                Good luck with fixing your attitude and the problem machine but your attitude will take more work!
                sorry, i have also been doing this job for 20 plus years and i find your reply totally disgustingly arrogant. have you never had a brain fart?.... if the thermistors are acting dodgy then what are the readings out of the SP modes going to clarify................... this is where logic comes into play and you don't need to look at an SP mode...................or maybe i am just a lower form of tech than you.

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                • slybot
                  Trusted Tech

                  100+ Posts
                  • Sep 2010
                  • 165

                  #23
                  Re: Ricoh MP 2551 SC 553 Error code

                  Originally posted by banginbishop
                  Lets move on had a shit day with my bank and no need to fall out with engineers have enough crap from customers. Let us know how you get on.
                  we all have shit days with our banks bnb. no need to take it out on fellow techs.

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                  • banginbishop
                    grumpy old git

                    500+ Posts
                    • Oct 2007
                    • 894

                    #24
                    Re: Ricoh MP 2551 SC 553 Error code

                    Originally posted by slybot
                    sorry, i have also been doing this job for 20 plus years and i find your reply totally disgustingly arrogant. have you never had a brain fart?.... if the thermistors are acting dodgy then what are the readings out of the SP modes going to clarify................... this is where logic comes into play and you don't need to look at an SP mode...................or maybe i am just a lower form of tech than you.

                    well thanks for your input on this. well if you cant understand that sp1106 gives you a reading of the tempreture at its current state then YES IM A COCKY MUTHER F***ER. ive seen machines at ready stage but checking this sometimes reveals the temp reading droping 10-20 degrees within half a second or it can show 0 degrees - hence giving me an indication that the thermistors may be at fault before i start to swap boards out. If you check sp1106 there are sometimes 3-4 reading like end, middle or press thermistors. So yes it can help. Maybe thats just me being disgustingly arrogant but id rather do a basic check like this.

                    I recommend you read ALL of the posts before starting to comment and yes you've just made yourself look an idiot by bringing this up when it was done and dusted were we both sorted it out.

                    again well done on your informative post. Must go I have a life to live and cant be arsed when this as it was sorted out with the OP.
                    Incontinentia Buttocks

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                    • slybot
                      Trusted Tech

                      100+ Posts
                      • Sep 2010
                      • 165

                      #25
                      Re: Ricoh MP 2551 SC 553 Error code

                      Originally posted by banginbishop
                      well thanks for your input on this. well if you cant understand that sp1106 gives you a reading of the tempreture at its current state then YES IM A COCKY MUTHER F***ER. ive seen machines at ready stage but checking this sometimes reveals the temp reading droping 10-20 degrees within half a second or it can show 0 degrees - hence giving me an indication that the thermistors may be at fault before i start to swap boards out. If you check sp1106 there are sometimes 3-4 reading like end, middle or press thermistors. So yes it can help. Maybe thats just me being disgustingly arrogant but id rather do a basic check like this.

                      I recommend you read ALL of the posts before starting to comment and yes you've just made yourself look an idiot by bringing this up when it was done and dusted were we both sorted it out.

                      again well done on your informative post. Must go I have a life to live and cant be arsed when this as it was sorted out with the OP.
                      ok now you have annoyed me. i read all of the posts 2 and 3 time over before i posted it. maybe you didnt understand where i was going on this..........yet again i will say if the thermistor that you are reading through the SP mode is giving a false reading then you have to rely on common sense...... so by saying i am a dimwit by saying i haven't read your post????????

                      Comment

                      • slybot
                        Trusted Tech

                        100+ Posts
                        • Sep 2010
                        • 165

                        #26
                        Re: Ricoh MP 2551 SC 553 Error code

                        Originally posted by banginbishop
                        well thanks for your input on this. well if you cant understand that sp1106 gives you a reading of the tempreture at its current state then YES IM A COCKY MUTHER F***ER. ive seen machines at ready stage but checking this sometimes reveals the temp reading droping 10-20 degrees within half a second or it can show 0 degrees - hence giving me an indication that the thermistors may be at fault before i start to swap boards out. If you check sp1106 there are sometimes 3-4 reading like end, middle or press thermistors. So yes it can help. Maybe thats just me being disgustingly arrogant but id rather do a basic check like this.

                        I recommend you read ALL of the posts before starting to comment and yes you've just made yourself look an idiot by bringing this up when it was done and dusted were we both sorted it out.

                        again well done on your informative post. Must go I have a life to live and cant be arsed when this as it was sorted out with the OP.
                        sorry yet again. are you a xerox tech/ex xerox tech

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 37400

                          #27
                          Re: Ricoh MP 2551 SC 553 Error code

                          Originally posted by banginbishop
                          ive seen machines at ready stage but checking this sometimes reveals the temp reading droping 10-20 degrees within half a second or it can show 0 degrees - hence giving me an indication that the thermistors may be at fault before i start to swap boards out. If you check sp1106 there are sometimes 3-4 reading like end, middle or press thermistors. So yes it can help. Maybe thats just me being disgustingly arrogant but id rather do a basic check like this.
                          I find SP 1106 quite useful. After resetting the fusing code, I will turn the machine on with the door open. Once I am in SP 1106 and monitoring the various temperatures, I close the door. If one reads zero, it usually means a bad thermistor, normal cold reading in my climate is in the mid 20's. If one stay at the same reading in the first 5 seconds, I open the door again. No point in popping another code, especially on the color machines that require replacing a fuse on the fusing unit in order to clear the code.

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                          • Doug James
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Jan 2012
                            • 935

                            #28
                            Re: Ricoh MP 2551 SC 553 Error code

                            Originally posted by slimslob
                            I find SP 1106 quite useful. After resetting the fusing code, I will turn the machine on with the door open. Once I am in SP 1106 and monitoring the various temperatures, I close the door. If one reads zero, it usually means a bad thermistor, normal cold reading in my climate is in the mid 20's. If one stay at the same reading in the first 5 seconds, I open the door again. No point in popping another code, especially on the color machines that require replacing a fuse on the fusing unit in order to clear the code.
                            Thanks so much

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                            • Lagonda
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Aug 2008
                              • 1649

                              #29
                              Re: Ricoh MP 2551 SC 553 Error code

                              Oh dear, oh dear, it looks like some people need to sit on the naughty chair for awhile, if you can't play nicely together........

                              Now to get back to your original problem, are you sure every thing is plugged into the PSU? I would suspect that the triacs are turning the lamps on but there is no feed back to the temp control circuit.
                              At least 50% of IT is a solution looking for a problem.

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                              • Doug James
                                Senior Tech

                                Site Contributor
                                500+ Posts
                                • Jan 2012
                                • 935

                                #30
                                Re: Ricoh MP 2551 SC 553 Error code

                                Originally posted by Lagonda
                                Oh dear, oh dear, it looks like some people need to sit on the naughty chair for awhile, if you can't play nicely together........

                                Now to get back to your original problem, are you sure every thing is plugged into the PSU? I would suspect that the triacs are turning the lamps on but there is no feed back to the temp control circuit.
                                I've double and triple checked... I have some thermistors coming tomorrow. I will know then and post it....

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