[CQ] ricoh mpc3500 with yellowish orange line in same spot intermittent

[twokoop]

It's a yellowish line in the same spot..I've swapped all components but can't seem to get the line to go away??? Any suggestions?? digital prints, copies from glass, does not happen on b/w, seems to be on full picture prints only ..INTERMITTENT will send a picture

[NeoMatrix]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

Did the yellowish orange line only appear after you placed new parts into the machine.?
Which parts/ consumables did you replace, and how long ago did you replace them?

[twokoop]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

the line was the service call..tried all drum units ,transfer belt ,transfer roller, cleaned

[Gift]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

better have a sample - if all consumables has been replaced it usually might lead to some memory issue or something electronic

[engineers]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

Have you looked at the developer units?
As you say its intermittent and only on full colour prints it would fit that clumps of hard toner in the dev unit is causing voids which appear as lines on full colour prints.

[NeoMatrix]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

In copy mode.
Does the line get bigger when you enlarge or smaller when you reduce.

[twokoop]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

yes Ive checked the dv mag rollers for a clogged doctor blade and they look good?? Have not tried reduction and enlargement...

[Polarbear]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

You can turn on single colour selection mode in SP mode, and then print your test sample in seperate CMY colours which will help determine where the problem is coming from.

If the line is present in all colours, then it is not caused by a drum/dev unit, but more likely a laser unit/mirror issue.

[twokoop]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

You can turn on single colour selection mode in SP mode, and then print your test sample in seperate CMY colours which will help determine where the problem is coming from.

If the line is present in all colours, then it is not caused by a drum/dev unit, but more likely a laser unit/mirror issue.

I could not find the proper SP mode number. Do you know what sim number it is?

[twokoop]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

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It's a yellowish line in the same spot..I've swapped all components but can't seem to get the line to go away??? Any suggestions?? digital prints, copies from glass, does not happen on b/w, seems to be on full picture prints only ..INTERMITTENT will send a picture

[slimslob]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

It's a yellowish line in the same spot..I've swapped all components but can't seem to get the line to go away??? Any suggestions?? digital prints, copies from glass, does not happen on b/w, seems to be on full picture prints only ..INTERMITTENT will send a picture

[ATTACH=CONFIG]26657[/ATTACH]

I do not see a yellow line. What I see is a line where cyan and magenta are missing. Clean the doctor blades in the DV units and the laser shield glasses. The problem could be in the laser unit as both of those colors use the same (lower) laser.

[NeoMatrix]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

If it's not a dev void or dirty laser glass then try the following.
Clean the optics "carefully" with a 50:50 mixture of methylated spirits and water. Do small a area on the mirrors each time, and polish dry with a very clean cloth.

Sometimes you may need to use 100% alcohol to remove bug p!iss off the mirrors.

HTH

[twokoop]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

I do not see a yellow line. What I see is a line where cyan and magenta are missing. Clean the doctor blades in the DV units and the laser shield glasses. The problem could be in the laser unit as both of those colors use the same (lower) laser.

OK Not to familiar with this model..I see there both located on the left side ..??

[twokoop]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

If it's not a dev void or dirty laser glass then try the following.
Clean the optics "carefully" with a 50:50 mixture of methylated spirits and water. Do small a area on the mirrors each time, and polish dry with a very clean cloth.

Sometimes you may need to use 100% alcohol to remove bug p!iss off the mirrors.

HTH

Yes I cleaned every inch of the optics except laser unit

[sandmanmac]

Re: ricoh mpc3500 with yellowish orange line in same spot intermittent

Yes I cleaned every inch of the optics except laser unit

My Money's on Dev roller void(s).

Print off a colour test page in Printer SP mode and the void areas should point you toward the problem unit(s)

Note: These toner clumps or rocks can be very tricky to get rid of (permanently). I've found it's often easiest just to empty the unit and replace the dev