Ricoh Pro c720

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  • jc1print
    Technician
    • Nov 2014
    • 28

    #1

    Ricoh Pro c720

    can anyone help me with the open door error on the ricoh c720 i can not go past this part as it shows the front doors open abd i cant bypass this point when i turn on the machine, PLEASE!!!
  • rosspt
    Technician

    50+ Posts
    • Mar 2012
    • 92

    #2
    Re: Ricoh Pro c720

    There's no trick here. Just close the door. If the machine says the door is open then check the door sensors to make sure the tab inside the door is actually triggering them.

    Comment

    • jc1print
      Technician
      • Nov 2014
      • 28

      #3
      Re: Ricoh Pro c720

      Originally posted by rosspt
      There's no trick here. Just close the door. If the machine says the door is open then check the door sensors to make sure the tab inside the door is actually triggering them.
      I did that but it still says that door is open the icon is flashing showing there is an open switch it looks like

      Comment

      • StrippedScrew
        Technician

        50+ Posts
        • Jul 2012
        • 58

        #4
        Re: Ricoh Pro c720

        um, did you put your meter across the switches and check?

        Comment

        • fbkhan3
          Trusted Tech

          250+ Posts
          • May 2012
          • 421

          #5
          Re: Ricoh Pro c720

          Sometimes it happens when you have blown fuse in Power Supply Unit ...Read the Blown Fuse Conditions in Service Manual and check the Fuses in PSU. Regard's

          Comment

          • jc1print
            Technician
            • Nov 2014
            • 28

            #6
            Re: Ricoh Pro c720

            Originally posted by fbkhan3
            Sometimes it happens when you have blown fuse in Power Supply Unit ...Read the Blown Fuse Conditions in Service Manual and check the Fuses in PSU. Regard's
            Thank u very much s greatly appreciate everyone's help do u sell ricoh parts too looking a local supplier in nyc

            Comment

            • anothertech
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2007
              • 1771

              #7
              Re: Ricoh Pro c720

              Originally posted by jc1print
              Thank u very much s greatly appreciate everyone's help do u sell ricoh parts too looking a local supplier in nyc
              Come on, you've got to be kidding right? You can't troubleshoot a C720 by asking a question here and then ordering a the part someone said might possibly
              be the problem. Don't you think maybe you should have a tech look at the machine first? You are not going to be able to keep a C720 running without having a knowledgeable tech on call.

              Comment

              • jc1print
                Technician
                • Nov 2014
                • 28

                #8
                Re: Ricoh Pro c720

                Originally posted by anothertech
                Come on, you've got to be kidding right? You can't troubleshoot a C720 by asking a question here and then ordering a the part someone said might possibly
                be the problem. Don't you think maybe you should have a tech look at the machine first? You are not going to be able to keep a C720 running without having a knowledgeable tech on call.
                First of all the only reason I'm writing this is because my tech is very sick n there are not too many ricoh techs in nyc I've been trying to find one but maybe u can answer that question do u know a good tech in nyc instead of being critical about service but I appreciate your help
                I'm just checkling all options until I can replace my tech

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37544

                  #9
                  Re: Ricoh Pro c720

                  Originally posted by jc1print
                  First of all the only reason I'm writing this is because my tech is very sick n there are not too many ricoh techs in nyc I've been trying to find one but maybe u can answer that question do u know a good tech in nyc instead of being critical about service but I appreciate your help
                  I'm just checkling all options until I can replace my tech
                  If you are looking for an available Ricoh tech in NYC, you might want to post it in the Employment forum. There are possibly quite a few Ricoh tech here that wouldn't minding moving to NY.

                  Comment

                  • laitang
                    Senior Tech

                    500+ Posts
                    • Nov 2012
                    • 627

                    #10
                    Re: Ricoh Pro c720

                    Can you show an image of control panel?

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37544

                      #11
                      Re: Ricoh Pro c720

                      Originally posted by jc1print
                      Thank u very much s greatly appreciate everyone's help do u sell ricoh parts too looking a local supplier in nyc
                      Within 40 miles of New York 10001 zip code there are 3 Ricoh dealers (2 are in NJ), 4 Savin dealers (2 are in NJ) and 11 Lanier dealers all of which are in New York state. Try one of them.

                      Comment

                      • anothertech
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Nov 2007
                        • 1771

                        #12
                        Re: Ricoh Pro c720

                        Sounds like jc1print is saying that there is one Ricoh tech covering all of New York City, and he's sick.

                        Comment

                        • jc1print
                          Technician
                          • Nov 2014
                          • 28

                          #13
                          Re: Ricoh Pro c720

                          Originally posted by laitang
                          Can you show an image of control panel?
                          here is the cover upon request
                          Attached Files

                          Comment

                          • jc1print
                            Technician
                            • Nov 2014
                            • 28

                            #14
                            Re: Ricoh Pro c720

                            Originally posted by slimslob
                            Within 40 miles of New York 10001 zip code there are 3 Ricoh dealers (2 are in NJ), 4 Savin dealers (2 are in NJ) and 11 Lanier dealers all of which are in New York state. Try one of them.
                            can u please tell me how to locate them greatly appreciate your help

                            Comment

                            • jc1print
                              Technician
                              • Nov 2014
                              • 28

                              #15
                              Re: Ricoh Pro c720

                              Originally posted by anothertech
                              Sounds like jc1print is saying that there is one Ricoh tech covering all of New York City, and he's sick.
                              im not saying that but trying to search online everyone says they dont work on the C720 so i aint sick just looking for some assistance!!!

                              Comment

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