MP C4000 fuser not setting properly

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  • ABS tect
    Senior Tech

    500+ Posts
    • Sep 2013
    • 511

    #1

    MP C4000 fuser not setting properly

    We are replacing the fuser in a MP C4000 and when we put the new fuser in, it said that the fusing unit was not set properly. We have tried 3 different ones, 2 from a MP C5000 and one from a Lanier ld540c, neither worked. All three look identical to the one in the 4000 but it won't take it for some reason. Is there a reset code for the fuser or some reason why those are not going in?
  • ruben
    The New Guy

    1,000+ Posts
    • Oct 2012
    • 1203

    #2
    Re: MP C4000 fuser not setting properly

    No code to reset this message, it all done automatically.

    Make sure the connector on the inside of the machine has not broken.

    See: http://www.copytechnet.com/forums/ri...r-message.html

    Comment

    • Bocfus
      Technician
      • Dec 2014
      • 16

      #3
      Re: MP C4000 fuser not setting properly

      I've seen the sensors on the left hand side inside copier get knocked out of place. Doesn't recognize fuser.

      Comment

      • C.Vallon
        Technician

        50+ Posts
        • Jan 2015
        • 70

        #4
        Re: MP C4000 fuser not setting properly

        You mentioned you tried 3 different fusers and all had the same issue?

        As recommended, I'd check to make sure no sensor was knocked loose. Beyond that, check the pins in the connectors on both the fuser(s) and the MFP? Make sure they're not bent and are actually making a secure connection, that could cause the error message to appear.

        Let us know what you find.

        Comment

        • C.Vallon
          Technician

          50+ Posts
          • Jan 2015
          • 70

          #5
          Re: MP C4000 fuser not setting properly

          Also, off thought for a shot in the dark. If after checking pins and sensors don't work, you may need to trace back the wiring from the connector on the MFP side, make sure the wires are not pinched or damaged. This is a slight chance, but being that you tried more than one fuser and if the pins and sensors are fine, it may be a wiring issue with the MFP, couldn't hurt to check?

          Comment

          • ABS tect
            Senior Tech

            500+ Posts
            • Sep 2013
            • 511

            #6
            Re: MP C4000 fuser not setting properly

            Yea I checked all the pins and such and everything looks in place. And I can check the wiring on the mfp but what is weird is when I put back the original fuser, it fires right up. So that makes it hard to believe its the wiring.

            Comment

            • C.Vallon
              Technician

              50+ Posts
              • Jan 2015
              • 70

              #7
              Re: MP C4000 fuser not setting properly

              Ok, hmm. You did mention you used other fusing units from other machine models? Check the parts catalog to make sure the Fusing units are actually the same unit? Could be that even though they look the same, they may not be identical, if so that could cause it to throw the error code.

              I'll attempt to think of other solutions too, that's the first thing that comes to mind when you mention putting back in the original, it fires back up. There may be a compatibility issue?

              Comment

              • ABS tect
                Senior Tech

                500+ Posts
                • Sep 2013
                • 511

                #8
                Re: MP C4000 fuser not setting properly

                Originally posted by C.Vallon
                Ok, hmm. You did mention you used other fusing units from other machine models? Check the parts catalog to make sure the Fusing units are actually the same unit? Could be that even though they look the same, they may not be identical, if so that could cause it to throw the error code.

                I'll attempt to think of other solutions too, that's the first thing that comes to mind when you mention putting back in the original, it fires back up. There may be a compatibility issue?
                Right, that's exactly what I was thinking. And I'm checking on that. And if that's the case, and we don't have one of those machines, I will probably just rebuild the original fuser and be done with it. Just strange because I have switched fusers in and out all the time in those machines, never checking the model. Thank you!

                Comment

                • C.Vallon
                  Technician

                  50+ Posts
                  • Jan 2015
                  • 70

                  #9
                  Re: MP C4000 fuser not setting properly

                  Good luck, let us know what you find.


                  Though at this point, if you have the ability to rebuild the original fuser, I'd probably just go with that. Being that you can confirm that one is at least "seated" properly. Most likely less expensive to go that route as well.

                  Comment

                  • anothertech
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Nov 2007
                    • 1757

                    #10
                    Re: MP C4000 fuser not setting properly

                    This happens when we use fusers from the printer models in the copiers, we have to swap a wire in the fuser connector. Could this be the same cause here? I dono, maybe

                    Comment

                    • ABS tect
                      Senior Tech

                      500+ Posts
                      • Sep 2013
                      • 511

                      #11
                      Re: MP C4000 fuser not setting properly

                      Originally posted by anothertech
                      This happens when we use fusers from the printer models in the copiers, we have to swap a wire in the fuser connector. Could this be the same cause here? I dono, maybe
                      You have to swap a wire on the actual fuser? Could you explain that a bit more?

                      Comment

                      • JayPaul
                        Trusted Tech

                        250+ Posts
                        • Oct 2012
                        • 305

                        #12
                        Re: MP C4000 fuser not setting properly

                        Am I allowed to say this on here?
                        For the printer version, you have to remove the fuse thats just on a white clip, from the bottom of the fuser. Then pull out the connector and swap 1 red wire over 1 notch. I cant exactly say what one on here but what you are describing sounds like you may be using the printer version of the fuser without modifying it

                        Comment

                        • PA3040
                          Trusted Tech
                          • Jun 2014
                          • 171

                          #13
                          Re: MP C4000 fuser not setting properly

                          check the following
                          5803 Input Check
                          046 Fusing Unit Set Set (Bit1) Not set (Bit1)

                          Comment

                          • mohan
                            Technician

                            50+ Posts
                            • Oct 2013
                            • 87

                            #14
                            Re: MP C4000 fuser not setting properly

                            Originally posted by ABS tect
                            We are replacing the fuser in a MP C4000 and when we put the new fuser in, it said that the fusing unit was not set properly. We have tried 3 different ones, 2 from a MP C5000 and one from a Lanier ld540c, neither worked. All three look identical to the one in the 4000 but it won't take it for some reason. Is there a reset code for the fuser or some reason why those are not going in?
                            Sounds like the fuser set sensor has become dis-lodged. Happens too frequently on these.

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 37055

                              #15
                              Re: MP C4000 fuser not setting properly

                              Originally posted by PA3040
                              check the following
                              5803 Input Check
                              046 Fusing Unit Set Set (Bit1) Not set (Bit1)
                              According to my service manual, 5803-046 is ITB New Unit Detection.

                              Input items for the fusing unit are as follows:
                              5803-083 Fusing Destination Detection Japan, Europe, Taiwan
                              5803-084 Fusing Destination Detection North America
                              5803-087 Fusing New Unit Detection
                              5803-088 Fusing Unit Detection 1
                              5803-089 Fusing Unit Detection 2

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