Just wondering what you samsung dealers think about the way the software is updated on the SCX 6345. Has it been a hassle or easy to do. Thanks
Samsung SCX 6345
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No Problems here
It has been easy to upgrade firmware over the network from the browser. It takes a little more effort from USB good luck.
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I see a lot of the tabletop printers & MFPs, and I have had 100% success with network, 75% success with USB. I've never had one crash while upgrading, and the web interface or USB utility are very easy to use.
Like any other firmware, never interrupt the machine until it re-boots. Most print a firmware completed page.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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I see a lot of the tabletop printers & MFPs, and I have had 100% success with network, 75% success with USB. I've never had one crash while upgrading, and the web interface or USB utility are very easy to use.
Like any other firmware, never interrupt the machine until it re-boots. Most print a firmware completed page.
Apparently there is an 8.9 firmware right now, but I don't think the engineers have released it yet.Comment
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I used the browser to upgrade firmware for a long time but have gotten accustomed to using the USB interface. Now, I find it easier thru USB than browser. Not sure about everyone one else here, but mine won't upload unless my firmware file and my USB app. are both on my desktop. Not a biggie though, just gotta get used to pasting a copy of the firmware ya wanting to download to your desktop so a can drag and drop. Also, on another note... Whereas the scx-6345 is concerned, if you are currently running firware version 62 or lower, you have to download the "boot-rom patch" firmware before you can upgrade the firmware to the newer versions. Anything version 63 or higher, ya don't have to perform the boot patch. I have been told that failure to do so can and will screw up your main pwb.Comment
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