Sharp MX2300

[Guest]

HI
I keep gettin Error code E7-01,
I replaced the MFP board,and HDD also i replaced the main board
i can print with the machine as a network printer but as soon as press the print key i get the E7-01 Error code
any suggestion??

[mrfixit]

if your saying this only happens when copying what happens if you try to scan to pc?

[tmaged]

Just curious if you've run this by the guys on the hotline? You can get some numbnuts & some pretty knowledgeable ones. My guess would be a defective EEPROM. If you worked on Cougars, a bad EEPROM would give odd error codes. Although I did get a bad main PWB from board repair, sent it back only to get the exact same frickin PWB back. The next time I kept it, ordered the replacement, then sent it back after I got the other one. HTH

[Armenator]

if your saying this only happens when copying what happens if you try to scan to pc?

I have no problem with scanning to pc it works fine

[Armenator]

thanks for info, just one more question, i have to get an EEprom from Japan? or there is way that i can update that EEprom?

[tmaged]

I imagine you'll have to contact Sharp DSSD to get an eeprom. I believe that eeprom has counterfit protection with serial number info so you can't program one or anything like that.

[petrus]

if you suggest to send the eeprom to sharp centre to re-program ,makesure to take both of the eeprom from your machine.if I am not wrong it located one at scanner pwb and one at main pwb.also please print out the machine self info data.you need to send it to japan through thair local sharp service centre.also please attech the machine serial no.

[mrfixit]

make sure you update firmware to the latest version before you call them, that's the first thing they'll ask you before they'll do anything and the first guy or 2 you talk to won't know anything

[user245470]

try the mem chips

i have seen the mem chips on the exntire color mx line throw e7 codes one mem stick is for copier mem and the other ones are for scan and print. i cant remeber which one is for copy though so rp all
hope this helps
you friendly neighborhood gold master tech

[NCArt]

I had this problem awhile back.....I replaced the DIMM 4 memory as I was advised by my Field Rep. I got the DIMM from Memory Experts and it fixed my E7-06 error.