Sharp MXB402 - Paper Jam/New Fuser Unit

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  • lifestyles
    Junior Member
    • Nov 2020
    • 4
    #1

    Sharp MXB402 - Paper Jam/New Fuser Unit

    Hi,

    So our printer have been having a paper jamming issues. Notice that the lower pressure roller was damaged so we replaced the whole fuser unit with an OEM one. After installing the new fuser, it would jam right before the fuser.
    Last edited by lifestyles; 11-28-2020, 06:52 PM.
    Tags: fuser, jam, oem, replaced, unit
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22703
      #2
      Re: Sharp MXB402 - Paper Jam/New Fuser Unit

      Are you sure that "jamming" isn't really an "L4-16" error code?

      I seem to recall that if the fuser is not changed quite correctly the pressure release cam will break on the new unit.
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808
          #3
          Re: Sharp MXB402 - Paper Jam/New Fuser Unit

          Originally posted by lifestyles
          Hi,

          So our printer have been having a paper jamming issues. Notice that the lower pressure roller was damaged so we replaced the whole fuser unit with an OEM one. After installing the new fuser, it would jam right before the fuser.
          what is the jam code?


          have you cleaned the sensors?

          what is the count on PM parts?

            Comment

            • lifestyles
              Junior Member
              • Nov 2020
              • 4
              #4
              Re: Sharp MXB402 - Paper Jam/New Fuser Unit

              Originally posted by Phil B.
              what is the jam code?


              have you cleaned the sensors?

              what is the count on PM parts?
              H5-01

              POD1

                Comment

                • mojorolla
                  The Wolf

                  2,500+ Posts
                  • Jan 2010
                  • 2550
                  #5
                  Re: Sharp MXB402 - Paper Jam/New Fuser Unit

                  H5-01 will need to be reset via SIM mode. With POD1, check the sensor actuator, spring and the actual sensor in SIM mode to ensure it is going H /L.

                  Failing to plan is planning to fail!!!

                    Comment

                    • spanky
                      Trusted Tech

                      250+ Posts
                      • Sep 2012
                      • 468
                      #6
                      Re: Sharp MXB402 - Paper Jam/New Fuser Unit

                      Is there any print on the paper that jams?

                      You could have a cleaning blade flip on the transfer belt unit.

                        Comment

                        • lifestyles
                          Junior Member
                          • Nov 2020
                          • 4
                          #7
                          Re: Sharp MXB402 - Paper Jam/New Fuser Unit

                          Originally posted by spanky
                          Is there any print on the paper that jams?

                          You could have a cleaning blade flip on the transfer belt unit.
                          yes there is

                            Comment

                            • lifestyles
                              Junior Member
                              • Nov 2020
                              • 4
                              #8
                              Re: Sharp MXB402 - Paper Jam/New Fuser Unit

                              Originally posted by mojorolla
                              H5-01 will need to be reset via SIM mode. With POD1, check the sensor actuator, spring and the actual sensor in SIM mode to ensure it is going H /L.

                              H501 has been resetted SIM mode 14. Do you know what program number for POD1 would be?

                                Comment

                                • OlliK1969
                                  Trusted Tech

                                  250+ Posts
                                  • Nov 2016
                                  • 287
                                  #9
                                  Re: Sharp MXB402 - Paper Jam/New Fuser Unit

                                  Hi

                                  Are the levers for the lower press roller in the correct position?

                                    Comment

                                    • danceswrabbit
                                      Technician

                                      50+ Posts
                                      • Dec 2013
                                      • 63
                                      #10
                                      Re: Sharp MXB402 - Paper Jam/New Fuser Unit

                                      gear that drives fusing unit?

                                        Comment

                                        • Dcopyman
                                          Technician
                                          • Apr 2020
                                          • 34
                                          #11
                                          Re: Sharp MXB402 - Paper Jam/New Fuser Unit

                                          Check sensor for registration unit..... Behind PS unit... what jam code is it showing?

                                            Comment

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