Sharp BP B540WR

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  • Reed
    Senior Tech

    Site Contributor
    250+ Posts
    • Feb 2011
    • 258

    #1

    [CQ] Sharp BP B540WR

    I went out on this sharp BP B540WR. It makes a thick black line when scanning from the Glass and the ADF. Internal prints are fine as you can see there is one good page showing the meter count ( its a brand new machine) I am leaning towards the CCD/Scanner. Just wondering if anyone has seen this before.. I have attached pictures. One copy of the printed page report, Precision Roller test chart and a Sky Shot Also could anyone help me with a parts manual.

    Any help would be appreciated as the client is 1.5 hrs away.

    Thanks !!!
    Attached Files
  • ihatefinishers13
    Senior MFP Technician

    500+ Posts
    • Feb 2020
    • 693

    #2
    Haven't seen anything THAT bad before... Good news is, it's likely under warranty still, but you can't just replace things on warranty on a whim, unfortunately. You have to KNOW what is wrong. Is there a calibration chart for the scanner? We've resolved an issue similar to this on duplex with a DSPF, and calibrating it with the white reference sheet.

    Comment

    • tmw
      Trusted Tech

      250+ Posts
      • Dec 2013
      • 259

      #3
      Possible bad ccd if the charts don't work.

      Comment

      • austonrush
        Sharp & HP Tech

        100+ Posts
        • Jan 2010
        • 234

        #4
        this is definitely a bad ccd IMO

        Get it replaced under warranty

        Comment

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