bad Magenta fill on BP-70C55

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  • driving lots of miles
    Trusted Tech

    250+ Posts
    • Jun 2016
    • 397

    #1

    bad Magenta fill on BP-70C55

    I am getting a bad Magenta fill on BP-70C55. All the other colors are solid fill. There are 18,000 black copies and 55,000 color copies. Machine is almost a year old. I have cleaned contacts on all the drums and developers. I have replaced the magenta drum unit with a brand new complete unit. All optics have been cleaned. When I try to do auto registration I end up with ERROR: DATA_SUB_K_F_2nd 11. I have tried to do the registration thru system settings and thru Sim 50-22. We are using genuine sharp toners. Any ideas would be helpful. Thanks
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  • harps05
    Field Service Engineer

    100+ Posts
    • Mar 2012
    • 111

    #2
    Had this the other week. I had to add a new dev to it. Not sure why though.

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    • driving lots of miles
      Trusted Tech

      250+ Posts
      • Jun 2016
      • 397

      #3
      Thanks, that was the next thought I was tossing around but wanted some input as it is way early for developer.

      Comment

      • driving lots of miles
        Trusted Tech

        250+ Posts
        • Jun 2016
        • 397

        #4
        The solution was to replace the magenta developer.
        Thank You harps05

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        • harps05
          Field Service Engineer

          100+ Posts
          • Mar 2012
          • 111

          #5
          Originally posted by driving lots of miles
          it is way early for developer.
          I had to do the Magenta also. I changed the drum unit at the same time, to be sure. Yesterday, same machine, same problem this time Yellow dev.?.?

          Comment

          • leo34staffs
            copierman

            Site Contributor
            500+ Posts
            • Aug 2007
            • 503

            #6
            There was a bulletin relating to developer pull (not sure if this your issue) and to check the blank lamps were in the correct position, this would cause lack of drum quenching and result in low dev quantity.
            Networking skills are advantageous but use of a 3m vacuum cleaner is essential

            Comment

            • Chr15tophe
              Technician
              • Dec 2011
              • 42

              #7
              Originally posted by leo34staffs
              There was a bulletin relating to developer pull (not sure if this your issue) and to check the blank lamps were in the correct position, this would cause lack of drum quenching and result in low dev quantity.
              Do you have that Bulletin ref ? thanks

              Comment

              • Chr15tophe
                Technician
                • Dec 2011
                • 42

                #8
                Originally posted by Chr15tophe

                Do you have that Bulletin ref ? thanks
                Theres modified dev units for these machines..

                Comment

                • odinp
                  Technician
                  • Jun 2019
                  • 30

                  #9
                  I have fixed this issue by running 25-02

                  Comment

                  • OlliK1969
                    Trusted Tech

                    250+ Posts
                    • Nov 2016
                    • 310

                    #10
                    Originally posted by odinp
                    I have fixed this issue by running 25-02
                    Hi
                    When the developer is out of the unit, he's gone. With 25-02 you fill up with toner for a short time and mix everything well, but the error will come back in the short term.

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