MX-M4071 - H5-01 code

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Blind Avocado
    Technician
    • Jan 2021
    • 40

    #16
    I have found that doing the belt meandering test sim 6-8 along with the mechanical meandering adjustment (adjustment 16) on the fuser got rid of this problem for me completly

    Comment

    • nanohitmen
      Trusted Tech

      Site Contributor
      100+ Posts
      • Apr 2019
      • 117

      #17
      Originally posted by danceswrabbit
      Re: MX-M4071 - H5-01 code

      I had an mxM5070 throwing random h5 codes in a lawyers office in an old house, got them to run a dedicated line problem went away.
      sheeeeeeetttt, Surprise they got the dedicated line, lot of customers don't wanna so we straight out tell them were not gonna go out for any H codes anymore.

      Comment

      • odinp
        Technician
        • Jun 2019
        • 33

        #18
        Find the service bulletin detailing the addition of two washers in the fuser harness connector.
        This fixed this issue on several MXM machines.

        Comment

        • lky1978
          Trusted Tech

          250+ Posts
          • Mar 2009
          • 483

          #19
          Originally posted by Hart

          Is the customer rebooting the copier regularly ?
          Change the HDD for an SSD.
          has this problem on few unit cr4 b series, end up i changed the pod1 sensor, and used contact cleaner spray on the fuser unit connector. So far never happen again. Already 6 months, finger cross

          Comment

          • Sharptech0892
            Technician

            Site Contributor
            50+ Posts
            • Aug 2011
            • 79

            #20
            We have found the only real fix, is to replace fuser wiring harness, if it continues to come back with no jams logged.

            Comment

            • miller01123@gmail.com
              Technician

              50+ Posts
              • Jun 2019
              • 55

              #21
              I sand paper the connector but if they have voltage drops it will still happen.

              Comment

              • odinp
                Technician
                • Jun 2019
                • 33

                #22
                Ive had this issue and this is what worked for me. H5.jpg

                Comment

                • Toner Boy
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Aug 2007
                  • 366

                  #23
                  We use rubber O-rings from hardware store, applies constant forward pressure towards the female connector. After a light sanding of contacts and dose of contact cleaner.

                  Comment

                  Working...