AR-BC320 lines

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  • nathansipe
    just another tech

    100+ Posts
    • Aug 2009
    • 122

    #1

    AR-BC320 lines

    There are light magenta lines going from the front frame to back frame of machine on every page copied or printed in color only. No lines on black prints. Color test prints have the lines also. The lines are about a quarter inch wide and roughly every 3 inches (very uniform). All color drum units have new maintenance kits and drums installed, but didnt change the problem. We have a parts machine so we swapped the magenta drum unit from it with no change either. We swapped the transfer belt section also with no change. Replaced toner/dv units of course too with no change. Another tech I've talked to has mentioned the leds might be messed up on the magenta section, but I havent tried to swap any of that, just cleaned them.

    I did look at sharp-service.com and found a tech tip about void lines, or possible color bands on prints caused by the dv drive gears. I doubt this machine has the updated gears. Theres also a tech tip about replacing the DRAM memory on the ICU pwb for random color bands.

    My next step (i guess) is to replace the dv drive gears. Any advice would be appreciated. Thanks.
    Best rule for troubleshooting.
    K I S S Keep It Simple Stupid
  • OMD-227

    #2
    oooohhh yeah..... definitely DV Drive gear has a massive crack through it.

    Dont bother about the new updated part number or installing the sleeve behind the gear, as it will still crack eventually anyways. Just change the gear. Its very easy, put a flat-blade behind it and flip it off the shaft it sits on. Gear is NGERH1530FCZ4. Change the whole set of 4 if you can, as another will go soon... I assure you of that!

    Comment

    • OMD-227

      #3
      Dont touch the LED Units! They are a pain in the ass to re-align, and that is not the cause of your problem anyway.
      Clean them of course, but dont remove them.

      Comment

      • nathansipe
        just another tech

        100+ Posts
        • Aug 2009
        • 122

        #4
        I heard about those leds being a pain, so that was definitely the last thing i would do. thanks wazza
        Best rule for troubleshooting.
        K I S S Keep It Simple Stupid

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22927

          #5
          Yeah,
          Once you've removed the LED assy, you'll have quite a time getting the focus & skew back within tolerances.

          If it's the gears, the void interval should be closer to 57.6 mm. I had a very difficult time changing these gears. My arms just don't fit. I made a tool from some copper pipe to extend my reach ~14". The first few times I would find myself a volunteer with skinny arms to reach for the gears. There aren't any sharp edges, just a few rough areas. If your arm fits, move slowly when your reaching in there. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • OMD-227

            #6
            My arms dont fit either, so I take the fuser & transfer belt unit out, all toners and drums needed to see what I'm doing from the front, then reach up through the space where the transfer belt usually sits. Using a flat blade screwdriver, it is very easy to just flick the gear off the shaft, then reach under the same way & fit the new one.

            --I'm not a genius like Blackcat, designing tools out of pipe to help me out.

            Comment

            • mtech
              Technician

              250+ Posts
              • Mar 2007
              • 307

              #7
              Wazza and blackcat are right on the money. It is the gears! Replace all four now or you will end up going back to do the others later.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22927

                #8
                No genius here, just too many years turning the #2 Phillips screwdriver. I'll see if I can snap a good photo of the Whale/Apylon gear tool.
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22927

                  #9
                  Ok, the pics are a little fuzzy...
                  Attached Files
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • OMD-227

                    #10
                    Well... float my boat......

                    You really ARE a genius....

                    Dont be so modest Boss!

                    Comment

                    • tmaged
                      Owner/Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Oct 2008
                      • 1858

                      #11
                      That is truly "Work smarter not harder".
                      Hope that helps !
                      -Tony
                      www.dtios.com
                      Become a fan on Facebook

                      Comment

                      • Comingapart
                        Technician
                        • Jun 2008
                        • 44

                        #12
                        I made a tool for removal/installation of the gears as well.

                        I'll post the pics when I find where I put them so I wouldn't forget them....

                        Comment

                        • goaplus

                          #13
                          Maintenance DK Sharp AR-BC320

                          Does anyone know how to clear the message.

                          Comment

                          • OMD-227

                            #14
                            Black drum unit done 50K. Due for replacement.

                            Replace drum unit or drum/mk kit, reset black drum with sim 24-07. Also reset maint all counter in 24-04 if it is on the same counter as the black drum (usually is or should should be). Check all drum counters in 22-13, as CMY might be near due as well. The Whale only displays one maintenance code at a time, so there might be other items due as well that you dont know about yet.

                            Comment

                            • vincent64
                              Trusted Tech

                              250+ Posts
                              • Feb 2008
                              • 382

                              #15
                              Originally posted by blackcat4866
                              Ok, the pics are a little fuzzy...
                              Is there a way you can get a clearer pic of the business end of that, or tell me how you did it, I have big arms also, and I pull the transfer, fuser unit out, all drums and toners, pull the front door as well and bear hug the machine. use my left arm and looking in through the front, with a little pair of needle nose, with some teeth on them, the black is the, to me, worst, having to pull the MFT out.
                              But I would love to have that little tool of yours, if for nothing else to see the looks when I take it out.

                              Comment

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