z-fold jam occuring in fuser, did have a code but cleared with sim 14, still jamming, customer said last tech to look at machine said jamming is caused by flat spot on upper fuser roller, yes there is a flat spot, any ideas
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Re: mx 2700n fuser jam problem
I would check the fuser pawls and make sure there is not toner build up on entrance guide, pull the fuser and manually try to run paper thru, if it will go thru with pressure released but has problems with pressure on, I would change out the rollers -
Re: mx 2700n fuser jam problem
Likely to be the flat causing the problem though if it jams every copy a tripped thermostat can cause the same thing.
BillComment
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Re: mx 2700n fuser jam problem
Not certain on the 2700 but with the 3500,3501 and 4500 fusers (different than the 2700/2300)
It is important to do the fuser pressure release if the unit is sitting for awhile. WE had customers not using their copier-one a school, another on long vacation - they didn't head the user manual warning. Both got flat spots from sitting a number of weeks.
However, for both, we ran aging and with a little effort the flat spots worked out.
In both these cases, at first when the copier would go through warm cycling it would sound like a car with a flat tire - bump bump bumpity bump.Comment
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Re: mx 2700n fuser jam problem
Use the MX270HK if you are going to rebuild the fuser. Has everything in it and the new bearings for this unit. Depending on how old the machine is this unit had a few problems with the fuser.
Good luck.
BilComment
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Re: mx 2700n fuser jam problem
The heat roller is the one that gets flat spots. Also if you take the fuser apart be careful when you put it back together there is a small metal roller that rides on the press roller that pivots and can get put back in the wrong spot keeping the press roller from turning.Comment
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Re: mx 2700n fuser jam problem
The mx2700 doesn't have the cleaning roller. the mx2600/3100 have this which does get trapped, It's one of those you only
do once
BillComment
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Re: mx 2700n fuser jam problem
Likewise! throw them in bin. They stopr rotating and damage the roller surface.
BillComment
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Re: mx 2700n fuser jam problem
Okay, no "cleaning" roller on the 2700. probably flat spot on heat roller.
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Re: mx 2700n fuser jam problem
the 23/2700 gets flats spots on the fuser roller after a while and especially went sitting idle. If the m/c is sitting idle for more than a few days its best to release the pressure off the rollers by pulling up the pressure levers.Comment
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Re: mx 2700n fuser jam problem
Was necroing a 3 year old thread entirely necessary for this?Cthulhu for president! Why settle for the lesser evil?Comment
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Re: mx 2700n fuser jam problem
Easy gentlemen. Fisticuffs outside, please. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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