White streaks ARM257

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  • mattguthrie
    Technician
    • Jan 2012
    • 35

    #1

    [CQ] White streaks ARM257

    I have this ARM257 with the streaks shown in Pic. It occurs on internal prints so I have ruled out the scanning system. I have done the following to address it with no success:

    >Replaced drum & developer
    >Replaced developer & process assemblies(including charger)
    >Replaced power supply & high voltage boards
    >Replaced side door w/transfer assembly
    >Replaced LSU
    >Inspected and cleaned process assembly contact springs in back of copier

    Any suggestions and insight will be appreciated.
    Attached Files
  • Akitu
    Legendary Frost Spec Tech

    Site Contributor
    2,500+ Posts
    • Oct 2010
    • 2595

    #2
    Re: White streaks ARM257

    Clean your laser slit glass. Remove the dev unit and drum, and clean straight up. Else the problem could be something stuck in your cleaning blade...
    Cthulhu for president! Why settle for the lesser evil?

    Comment

    • mattguthrie
      Technician
      • Jan 2012
      • 35

      #3
      Re: White streaks ARM257

      Originally posted by Akitu
      Clean your laser slit glass. Remove the dev unit and drum, and clean straight up. Else the problem could be something stuck in your cleaning blade...
      Thanks for reply. As I previously stated, the problem happens on internal prints too so the optics can be ruled out. The reason for the sky shot example was to exaggerate the defect. Also, I replaced the process unit assembly in which I installed a new blade and new drum to no effect. The developer unit also had new material in it.

      Comment

      • Akitu
        Legendary Frost Spec Tech

        Site Contributor
        2,500+ Posts
        • Oct 2010
        • 2595

        #4
        Re: White streaks ARM257

        Originally posted by mattguthrie
        Thanks for reply. As I previously stated, the problem happens on internal prints too so the optics can be ruled out. The reason for the sky shot example was to exaggerate the defect. Also, I replaced the process unit assembly in which I installed a new blade and new drum to no effect. The developer unit also had new material in it.
        I said nothing about the optics. Re-read my post.
        Cthulhu for president! Why settle for the lesser evil?

        Comment

        • mattguthrie
          Technician
          • Jan 2012
          • 35

          #5
          Re: White streaks ARM257

          Originally posted by Akitu
          I said nothing about the optics. Re-read my post.


          My mistake. I replaced the entire laser assembly and didn't see anything else that might occlude the beam. Am I overlooking something else in that section of the printer?

          Comment

          • Akitu
            Legendary Frost Spec Tech

            Site Contributor
            2,500+ Posts
            • Oct 2010
            • 2595

            #6
            Re: White streaks ARM257

            Run a few of those internal prints, and open the door as the paper is passing by the drum. Look at the drum and see if there's a void spot in that location, if the toner is even getting onto the drum. You say you replaced developer, but did you look at the unit itself? I've had bits of paper lodge themselves in the doctor gap of the mag roller and sweep the dev right off the roller.
            Cthulhu for president! Why settle for the lesser evil?

            Comment

            • mattguthrie
              Technician
              • Jan 2012
              • 35

              #7
              Re: White streaks ARM257

              Originally posted by Akitu
              Run a few of those internal prints, and open the door as the paper is passing by the drum. Look at the drum and see if there's a void spot in that location, if the toner is even getting onto the drum. You say you replaced developer, but did you look at the unit itself? I've had bits of paper lodge themselves in the doctor gap of the mag roller and sweep the dev right off the roller.
              There is no toner on the drum so what you say makes sense. I don't recall having looked under the blade w/my own eyes. I'll check.

              Comment

              • divad2k1
                Trusted Tech

                100+ Posts
                • Sep 2010
                • 147

                #8
                Re: White streaks ARM257

                My guess would be the dv cover/seal getting in the path of the laser beam. Had this last year and took me a few calls to find it out.


                Correct me if im wrong but i think the cover doesnt come with the dv unit .

                And the seal doesnt come with the cover.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22954

                  #9
                  Re: White streaks ARM257

                  Originally posted by divad2k1
                  My guess would be the dv cover/seal getting in the path of the laser beam. Had this last year and took me a few calls to find it out.


                  Correct me if im wrong but i think the cover doesnt come with the dv unit .

                  And the seal doesnt come with the cover.
                  Correct on both points. And I agree about a warped upper cover or upper seal. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • mattguthrie
                    Technician
                    • Jan 2012
                    • 35

                    #10
                    Re: White streaks ARM257

                    The seal is the culprit. I appreciate everyone's assistance. Thanks

                    Comment

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