toshiba 3508 no boot / powerup failure

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  • lazymangr
    Trusted Tech

    100+ Posts
    • Feb 2017
    • 115

    [Dead] toshiba 3508 no boot / powerup failure

    hello! just got a call from client that on powerup the machine goes to 2/9 booting steps then reboots, again 2/9 and reboot. cannot acess any mode for update, 08 menu etc. swapped memory ram and hdd but no help. any clues / leads?
  • Vincent128
    Trusted Tech

    Site Contributor
    250+ Posts
    • Sep 2015
    • 331

    #2
    Re: toshiba 3508 no boot / powerup failure

    I would say to start with the electrical troubleshooting guide ...but Toshiba seems to not have one for that series, not one I can find anyway.

    But I would start by doing something similar to the previous guides...unplug just about everything and try to isolate.

    Comment

    • mojorolla
      The Wolf

      2,500+ Posts
      • Jan 2010
      • 2528

      #3
      Re: toshiba 3508 no boot / powerup failure

      Get out the volt meter and start pinning out the power supply.
      This is most likely your cause.


      Failing to plan is planning to fail!!!

      Comment

      • Rusty.Harris
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2021
        • 535

        #4
        Re: toshiba 3508 no boot / powerup failure

        Not "posting" past the system board. Can you get into FS mode?
        If so, can you get into HS mode? If not, something scrambled handing off
        from system to logic.

        Comment

        • clint@clintsimonsen.com
          Trusted Tech

          Site Contributor
          100+ Posts
          • May 2013
          • 117

          #5
          Re: toshiba 3508 no boot / powerup failure

          Try with the doors open, drum/ dev removed, and fuser removed.
          Main charge short will cause similar.
          But in the end high chances of Sys board

          Sent from my Nokia 8.3 5G using Tapatalk

          Comment

          • lazymangr
            Trusted Tech

            100+ Posts
            • Feb 2017
            • 115

            #6
            Re: toshiba 3508 no boot / powerup failure

            thanks for the aswers. i have a same model donor machine in service. swapped power supply and HV board, tried with all consumables out of the machine ( iu + fuser) and all doors open. nothing changed. i cant get neither hs or fs mode. now i will swap boards and will see from there. thanks!

            Comment

            • Vincent128
              Trusted Tech

              Site Contributor
              250+ Posts
              • Sep 2015
              • 331

              #7
              Re: toshiba 3508 no boot / powerup failure

              Have you looked at the power from the wall and the power cord ?

              Comment

              • riyadh hossainbd
                Trusted Tech
                • Dec 2015
                • 239

                #8
                Re: toshiba 3508 no boot / powerup failure

                Originally posted by lazymangr
                hello! just got a call from client that on powerup the machine goes to 2/9 booting steps then reboots, again 2/9 and reboot. cannot acess any mode for update, 08 menu etc. swapped memory ram and hdd but no help. any clues / leads?
                Its time to change system board otherwise you need to update firmware with "ROM Recovery" . Few days ago i solved this kind of problem

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7457

                  #9
                  Re: toshiba 3508 no boot / powerup failure

                  Originally posted by mojorolla
                  Get out the volt meter and start pinning out the power supply.
                  This is most likely your cause.


                  In fact most of my such no boot/dead machine cases are due to faulty main board. Unlike old days when power supply boards failed a lot. I mean 90% and up.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • mojorolla
                    The Wolf

                    2,500+ Posts
                    • Jan 2010
                    • 2528

                    #10
                    Re: toshiba 3508 no boot / powerup failure

                    Originally posted by tsbservice
                    In fact most of my such no boot/dead machine cases are due to faulty main board. Unlike old days when power supply boards failed a lot. I mean 90% and up.
                    I guess I am biased as in 2 years on Toshiba, both my non-booting machines have been power supply failures. But I cant wait for my first main board failure....yay!


                    Failing to plan is planning to fail!!!

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7457

                      #11
                      Re: toshiba 3508 no boot / powerup failure

                      Originally posted by mojorolla
                      I guess I am biased as in 2 years on Toshiba, both my non-booting machines have been power supply failures. But I cant wait for my first main board failure....yay!


                      I must apologies and admit I no longer work on Toshy more than 10 years. All the best to you and let your sail with this brand will be calm.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • lazymangr
                        Trusted Tech

                        100+ Posts
                        • Feb 2017
                        • 115

                        #12
                        Re: toshiba 3508 no boot / powerup failure

                        coming back again with solution. unfortunately the sys board is fried. thanks all for the help!

                        Comment

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