Drum unit scratches

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  • Ernesto Castro
    Junior Member
    • Mar 2025
    • 6

    #1

    Drum unit scratches

    Hey, I guess I messed up... trying to remove some toner sticked to the developer unit drum, I created very very minor scratches and now I have some deffects on my prints.

    I have a Toshiba AC5005.

    Is there anything I can do in order to fix this? I was thinking as last resort to replace with an Amazon "generic" developer unit (like some published as T-FC415 TFC415 Developer Kit, Compatible for Toshiba 2000AC 2500A 2505AC 3005AC 3505AC 4505AC 5005AC 2010AC 2510AC 2515AC 3015AC 3515AC 4515AC 5015AC Printers Cyan*1).

    Any other alternative? I was thinking using a very fine lenses scratch remover I have, but I'm quite sure I will make the problem worse.

    Any suggestions would be greatly appreciated!
  • arnh79
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Apr 2010
    • 466

    #2
    Unfortunately, you'll need to replace the drum. I've never seen any product work for removing a scratch on the drum coating. The part number for that is: 6LJ70598000 (for the C, M, or Y units) and: 6LK49015000 for the K (black) unit. Replacing the drum is an easy job and much cheaper than replacing the entire image unit.
    Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

    Comment

    • Ernesto Castro
      Junior Member
      • Mar 2025
      • 6

      #3
      Originally posted by arnh79
      Unfortunately, you'll need to replace the drum. I've never seen any product work for removing a scratch on the drum coating. The part number for that is: 6LJ70598000 (for the C, M, or Y units) and: 6LK49015000 for the K (black) unit. Replacing the drum is an easy job and much cheaper than replacing the entire image unit.
      Thanks! I'll do that, $70 is not a lot... I though I was looking to a several hundreds mistake!

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22952

        #4
        Usually when you get toner sticking to the drum, it's called "striction", it's because the clearcoat on the drum surface is worn through. There are ways to clean off the contamination, but once that clearcoat is worn through it will return quickly in the same places.

        For a very temporary improvement clean the drum with a cotton pad and a very small amount of Contractor's De-Sol-Vit, or paraffin lamp oil. Do not scrub. When it's clean rinse with alcohol to remove the oily residue. Remove the drum from the cleaning unit when you're doing this. Orange cleaner and/or lamp oil will damage the drum blade, and it won't clean the drum any more. Having said that, it is only temporary. You still need to change the drum, it's worn out.
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Ernesto Castro
          Junior Member
          • Mar 2025
          • 6

          #5
          Originally posted by blackcat4866
          Usually when you get toner sticking to the drum, it's called "striction", it's because the clearcoat on the drum surface is worn through. There are ways to clean off the contamination, but once that clearcoat is worn through it will return quickly in the same places.

          For a very temporary improvement clean the drum with a cotton pad and a very small amount of Contractor's De-Sol-Vit, or paraffin lamp oil. Do not scrub. When it's clean rinse with alcohol to remove the oily residue. Remove the drum from the cleaning unit when you're doing this. Orange cleaner and/or lamp oil will damage the drum blade, and it won't clean the drum any more. Having said that, it is only temporary. You still need to change the drum, it's worn out.
          Thanks, good to now. BTW, looking at your signature I kind of have another question, Toshiba doesn't publish service manuals, right? I would love to have Toshiba 5005AC service manual...

          Comment

          • djbass
            Trusted Tech

            100+ Posts
            • May 2008
            • 153

            #6
            Originally posted by blackcat4866
            Usually when you get toner sticking to the drum, it's called "striction", it's because the clearcoat on the drum surface is worn through. There are ways to clean off the contamination, but once that clearcoat is worn through it will return quickly in the same places.

            For a very temporary improvement clean the drum with a cotton pad and a very small amount of Contractor's De-Sol-Vit, or paraffin lamp oil. Do not scrub. When it's clean rinse with alcohol to remove the oily residue. Remove the drum from the cleaning unit when you're doing this. Orange cleaner and/or lamp oil will damage the drum blade, and it won't clean the drum any more. Having said that, it is only temporary. You still need to change the drum, it's worn out.
            Although I have done it in the past, I personally try to avoid anything that might leave an oily residue on the drum surface. I've had surprisingly good results with some acetone and a really soft cloth, if you are gentle enough it doesn't scratch the surface if you buff it lightly. I've also found my fingernail soft enough to not scratch the surface although it's usually a last resort.
            No, I will not send you Manuals, Software or your own little repair Genie to fix all your problems for you.

            Comment

            • Vincent128
              Trusted Tech

              Site Contributor
              250+ Posts
              • Sep 2015
              • 345

              #7
              You younglings missed out on the old days of polishing selenium drums with brasso .... Drums of today are too soft, I also have never had much luck in polishing out scratches.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22952

                #8
                Lol. Not as young as you think. Yes, I've polished Mita drums, with limited success.
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • Rusty.Harris
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jan 2021
                  • 610

                  #9
                  LOL, I'm so old, I've polished selenium drums with Brasso

                  Comment

                  • djbass
                    Trusted Tech

                    100+ Posts
                    • May 2008
                    • 153

                    #10
                    So we've all done it then?
                    No, I will not send you Manuals, Software or your own little repair Genie to fix all your problems for you.

                    Comment

                    • Larhal
                      Semi Retired

                      Site Contributor
                      VIP Subscriber
                      500+ Posts
                      • May 2013
                      • 536

                      #11
                      Yep ! Lots Xerox drums, Brasso, cotton balls, elbow grease.
                      Larhal

                      Retired Part Time

                      If all else fails read the Service Manual!

                      If that fails, meet me at the pub and we will discuss it.

                      Comment

                      • irtek
                        Trusted Tech

                        100+ Posts
                        • Jun 2009
                        • 110

                        #12
                        I use WD40 to clean the drum and then glass cleaner to remove the WD40 then dry it very well. Works great.

                        Comment

                        • Vincent128
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Sep 2015
                          • 345

                          #13
                          how about those bright orange Gadolinium Arsnic ones...all the warning labels it came with... O_O

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22952

                            #14
                            It can't be as poisonous as they say. I'm not dead yet, lol.
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

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