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  • tnrtt
    Trusted Tech

    100+ Posts
    • May 2013
    • 155

    #1

    4505ac

    Getting a white strip 2 and 3/8 in from trail edge on 2nd side. 1/2 in wide. Print isn't affected, no crease. any ideas?
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  • djbass
    Trusted Tech

    100+ Posts
    • May 2008
    • 155

    #2
    I can't really identify a problem from the supplied picture, I can only assume the arrows are supposed to be pointing at something, but I don't see the problem mentioned.
    No, I will not send you Manuals, Software or your own little repair Genie to fix all your problems for you.

    Comment

    • tecnomarco
      Trusted Tech

      100+ Posts
      • Jul 2011
      • 213

      #3
      in fact it is not possible to understand the problem from the attached prints from the positioning of the arrows I assume it is a lighter stripe ..... if that is the problem it could be the dirty laser pass the blue rod to clean it

      Comment

      • Vincent128
        Trusted Tech

        Site Contributor
        250+ Posts
        • Sep 2015
        • 346

        #4
        Print some internal test patterns or Mr. Blackcats test file - we know what those are supposed to looks like and can offer some suggestions.

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        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22990

          #5
          Like this:
          Attached Files
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • tnrtt
            Trusted Tech

            100+ Posts
            • May 2013
            • 155

            #6
            It only happens on side 2.

            Comment

            • Rusty.Harris
              Senior Tech

              Site Contributor
              500+ Posts
              • Jan 2021
              • 616

              #7
              Originally posted by tnrtt
              It only happens on side 2.
              Which doc feed?
              MR3031 or MR4000?

              Comment

              • tnrtt
                Trusted Tech

                100+ Posts
                • May 2013
                • 155

                #8
                MR4000. does it from computer also

                Comment

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