[Misc] Toshiba e-Studio 2510AC Toner NOT Fusing

[sveix]

We have a Toshiba e-Studio 2510AC and for general scanning, printing and copying needs, it works very good. We also use this printer to print wire number labels using Panduit laser/inkjet labels S050X075YAJ. When we feed thru through the manual loading tray to print, the print for about 3" of the page on the leading end is fused well and the print is clear. After the page has traveled more than 3", for the entire trailing side the page, the print is not fused at all and you can just wipe it off. Fully fused for 3" leading, remaining 5-1/2" can be easily wiped off the page.

We are stumped as to what may be causing this and what we can do to fix it. These label sheets are VERY expensive so we really can't do a lot of experimenting. Seems that the fuser is just not working as soon as the page travels 3".

Any and all help would be greatly appreciated,
Scott

[blackcat4866]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

Is it safe to assume that these labels are not Plain media type? Probably not.
You must select the correct media type for the image to fuse correctly.

If it doesn't say so on the package, you can weigh a single sheet of labels to determine the number of grams/square meter. It's better to weigh than to just guess.
=^..^=

[sveix]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

These are somewhat glossy sheets with individual labels that get printed on. These are the labels HERE. Not sure where you set that and not sure why it would only fuse the first 3" of the sheet in the feed direction.

Is that something we set on the actual printer (I'm fairly new here so have not worked with it much)?

Thanks!

[sveix]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

I think I may have been given some inaccurate info. Just was told the sheet I was being shown was jammed in the printer and had to be manually removed. So it probably only made it part of the way thru the fuser and then got removed. That makes more sense but I just tried to feed a new sheet thru to test and it jammed, too, going in thru the manual feed tray. Is there something we can do that would help this from jamming? Would rather have accurate data to make an evaluation from.

[mojorolla]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

As stated, everything else works fine, except these labels. The issue is the labels not being set to the proper paper type.
Toshibas lack a glossy or label paper type in their settings; I usually use thick 4 as the paper type.
Set the bypass to paper type thick 4, then in the print driver, also set the paper type to thick 4 and try the job with these settings.

Forgot I had a guide already for this particular issue:
TOSHIBA BYPASS SETTINGS.pdf

[blackcat4866]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

Not every media type will work in every machine.

I did not notice a weight measurement in the webpage ... did you? We're looking for gsm or grams/square meter or g/m² . As I said earlier, you can weigh the media:

(weight in grams of a single sheet)/(area of the page in meters)

For example:
your page might weigh 7.5 grams
if your media is A4 size, 0.210 * 0.297 = 0.0625 square meters

7.5/0.0625 = 120g/m²
(That's Thick2 on Toshiba)

I feel certain that you can do it. Yes it is a machine setting.

[arnh79]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

Another thing to check would be orientation of the labels. Despite our complaining to Toshiba for many, many years, you can't send a print job to the bypass tray and have it feed in landscape (also known as LT-R) direction. That means you have to ignore the recommended feed direction indicated on the border of most labels and instead feed it through in portrait (LT) orientation. If you try to feed it in landscape it will jam because it is looking for a length of 8.5 inches and it now reads 11 inches instead.

[mojorolla]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

Another thing to check would be orientation of the labels. Despite our complaining to Toshiba for many, many years, you can't send a print job to the bypass tray and have it feed in landscape (also known as LT-R) direction. That means you have to ignore the recommended feed direction indicated on the border of most labels and instead feed it through in portrait (LT) orientation. If you try to feed it in landscape it will jam because it is looking for a length of 8.5 inches and it now reads 11 inches instead.

Is Toshiba support really that poor? You can DEFINATLEY run landscape through the bypass tray.
The length and width settings for the bypass on Toshibas are actually backwards. Length is really width and width is actually length. A LT-R setting looks like this:
bypass tray settings.JPG
To complicate this even more, Toshiba allows inches in the print driver, but not the bypass:
toshiba custom size.JPG
Once you know this, the machine will print landscape without issue.

[SalesServiceGuy]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

These are somewhat glossy sheets with individual labels that get printed on. These are the labels HERE. Not sure where you set that and not sure why it would only fuse the first 3" of the sheet in the feed direction.

Is that something we set on the actual printer (I'm fairly new here so have not worked with it much)?

Thanks!

Following your web link these labels are made of polyester. Toshiba copiers are not desgned to print on polyester media.

Toshiba does offer inexpensive desktop label printers that could perfrom this task. The customer would have to convert from sheet labels to labels on a roll.

If this task is perfromed at high volume there is the Toshiba BEX4T3 designed specifically for this task. $6k.

[BillyCarpenter]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

For printing wire labels, there's a much better and affordable option. Most wire labels require printing onsite, at least in my experience. Here's the one that I use.

https://www.amazon.com/Rhino-Labeling-Industrial-Label-QWERTY/dp/B008ORW770?source=ps-sl-shoppingads-lpcontext&ref_=fplfs&psc=1&smid=A1R6QSXH0T95EC

[blackcat4866]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

Is Toshiba support really that poor? You can DEFINATLEY run landscape through the bypass tray.
The length and width settings for the bypass on Toshibas are actually backwards. Length is really width and width is actually length. A LT-R setting looks like this:
[ATTACH=CONFIG]58995[/ATTACH]
To complicate this even more, Toshiba allows inches in the print driver, but not the bypass:
[ATTACH=CONFIG]58996[/ATTACH]
Once you know this, the machine will print landscape without issue.

You can also add the LTR-R or A4-R option to your paper size selections for the bypass tray. By default, the button is there, but it's grayed out. You can even make LTR-R the default size setting for the bypass. This is the choice my customer chose:

Set 08 modes: 08-4140 255 (bypass size undefined) > 80 (bypass size default LT-R), 08-4621 0 (auto size ON) > 1 (auto size OFF), 08-9164 0 (printing press [Start]) > 1 (printing auto start), 08-9165 0 (copy press [Start]) > 1 (copy auto continue).

[Rusty.Harris]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

Another thing to check would be orientation of the labels. Despite our complaining to Toshiba for many, many years, you can't send a print job to the bypass tray and have it feed in landscape (also known as LT-R) direction. That means you have to ignore the recommended feed direction indicated on the border of most labels and instead feed it through in portrait (LT) orientation. If you try to feed it in landscape it will jam because it is looking for a length of 8.5 inches and it now reads 11 inches instead.

I remember back in the early 80's, when some copiers still used the mono component and had "crush rollers", if you used long grain paper, they looked like
garbage, but if you used short grain paper, they looked perfect. Of course short grain paper was more expensive because it was cut with the grain running the
other direction and would waste a lot of paper in the cutting process.
Any chance some of these labels have that kind of an issue?

[Vincent128]

Re: Toshiba e-Studio 2510AC Toner NOT Fusing

I remember back in the early 80's, when some copiers still used the mono component and had "crush rollers", if you used long grain paper, they looked like
garbage, but if you used short grain paper, they looked perfect. Of course short grain paper was more expensive because it was cut with the grain running the
other direction and would waste a lot of paper in the cutting process.
Any chance some of these labels have that kind of an issue?

Ah yes..the Clunk Clunk noise of paper going through a pressure only fuser...