Never have even touched a Toshiba in 32 years of copier service. A Mom and Pop print shop asked me if I could help them. Their E-Studio 3511 has light copies on the outboard 3" of the copy. Platen open sky shot has even density. WaLa, you know it is probably between laser and drum. Read on post from 1-16-2010 clean b4 glass but care and experience is needed. Well I got the care but need the experience (LOL), how about walking me through whatever probably needs to be cleaned. I hate RICOH!!!!

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