Toshiba 2830C - poor copy quality on second side only

[arnh79]

Re: Toshiba 2830C - poor copy quality on second side only

If the customer is using non-standard paper you can set any tray as Thick 1 Back. The "back" option means it will adjust settings to deliver a better second side transfer. But if this happens all the time on all paper types than you'll have to keep searching for a code.

[JOEBOOROCKSYOU]

Re: Toshiba 2830C - poor copy quality on second side only

I don't know if the 2830C has separate transfer voltage settings, but 2500C/3500C/3510C does, and at least on that model it does resolve poor transfer issues 2nd side on heavy media.

yea , that's what i'm used too but i have searched high and low on the service manual on the 2830c and cannot find the setting...hope that's not the case...

[blackcat4866]

Re: Toshiba 2830C - poor copy quality on second side only

I don't know if the 2830C has separate transfer voltage settings, but 2500C/3500C/3510C does, and at least on that model it does resolve poor transfer issues 2nd side on heavy media.

[JOEBOOROCKSYOU]

have one out in the field and its driving us nuts.. only the second side (duplex) is giving the customer poor image .
ran manual 2 sided and no problems..I know on the Ricohs you can adjust the transfer voltage on the transfer belt for both 1 and 2 sided copying.

any ideas or help would be appreciated....


thanks,

Joe