Xerox 7775 all trays not working including Baypass

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  • Edib Vektor
    Everything can be solved
    • Jul 2016
    • 15

    #1

    Xerox 7775 all trays not working including Baypass

    Hello, recently we get Xerox 7775, the problem is quite easy to explain. Every single tray including baypass
    are not working. When paper is inserted lifts are not going up, they stay's down (that ocure in every tray). Also machine register paper format.

    Does anyone know solution?
    Best regards, Edib. Cheers.
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2383

    #2
    Re: Xerox 7775 all trays not working including Baypass

    Check for missing 24 volts .
    Tray's motor use that voltage for work.

    Comment

    • bryant28282000
      Trusted Tech
      • Jul 2012
      • 145

      #3
      Re: Xerox 7775 all trays not working including Baypass

      He is right check the voltage, but did you NVM this machine? The reason I am asking because one day I took a lot of NVM setting off of a xerox machine and I had all the trays not work.

      Comment

      • Givvy
        Junior Member
        • Feb 2021
        • 8

        #4
        Re: Xerox 7775 all trays not working including Baypass

        Originally posted by bryant28282000
        He is right check the voltage, but did you NVM this machine? The reason I am asking because one day I took a lot of NVM setting off of a xerox machine and I had all the trays not work.
        Hi, how do you NVM that machine.
        I have a problem where the paper jams only on the registration and have tried all paper trays and the machines still gives the same problem, have changed the the paper feed rollers and the the registration sensor but still the problem persist

        Comment

        • InterfaceP
          Trusted Tech

          250+ Posts
          • Jun 2013
          • 488

          #5
          Re: Xerox 7775 all trays not working including Baypass

          Originally posted by Givvy
          Hi, how do you NVM that machine.
          I have a problem where the paper jams only on the registration and have tried all paper trays and the machines still gives the same problem, have changed the the paper feed rollers and the the registration sensor but still the problem persist
          Remove the pre-registration assembly and look for a small piece of paper stuck inside somewhere

          Comment

          • Detonation
            Trusted Tech

            Site Contributor
            250+ Posts
            • Feb 2010
            • 403

            #6
            Re: Xerox 7775 all trays not working including Baypass

            YEah I'd troubleshoot the registration assembly as well before fiddling around with NVM

            Comment

            • Givvy
              Junior Member
              • Feb 2021
              • 8

              #7
              Re: Xerox 7775 all trays not working including Baypass

              Originally posted by InterfaceP
              Remove the pre-registration assembly and look for a small piece of paper stuck inside somewhere
              Hi, I have removed and checked the pre-registration assembly countless times now and there's absolutely no paper or foreign objects

              Comment

              • Givvy
                Junior Member
                • Feb 2021
                • 8

                #8
                Re: Xerox 7775 all trays not working including Baypass

                Originally posted by Detonation
                YEah I'd troubleshoot the registration assembly as well before fiddling around with NVM
                I have done that, the bypass is also not working so I am thinking it's the motor but don't know out to run a free run on Xerox

                Comment

                • Jack79
                  Trusted Tech

                  250+ Posts
                  • Jul 2014
                  • 312

                  #9
                  Re: Xerox 7775 all trays not working including Baypass

                  Check it it lifts up when you manually turn the gears located at the back of the tray.

                  Comment

                  • Detonation
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Feb 2010
                    • 403

                    #10
                    Re: Xerox 7775 all trays not working including Baypass

                    Originally posted by Givvy
                    I have done that, the bypass is also not working so I am thinking it's the motor but don't know out to run a free run on Xerox
                    Have you also checked the gear on the registration assy? You need to check from the rear of the machine. Sometimes it has a tiny crack, and the is enough not to run the registration roller at all.

                    Comment

                    • Givvy
                      Junior Member
                      • Feb 2021
                      • 8

                      #11
                      Re: Xerox 7775 all trays not working including Baypass

                      Originally posted by Detonation
                      Have you also checked the gear on the registration assy? You need to check from the rear of the machine. Sometimes it has a tiny crack, and the is enough not to run the registration roller at all.
                      What gear could it be cos I took out the whole Registration and I didn't see anything....I will recheck tomorrow morning but which gear specifically...and can anyone assist with the machine service manual...thanks

                      Comment

                      • Detonation
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Feb 2010
                        • 403

                        #12
                        Re: Xerox 7775 all trays not working including Baypass

                        The registration assembly is driven by a motor which you can only access from the rear. The gear on this motor can crack. I *think* the part number for the whole motor is 127K39650. The gear isn't spared, but it's easy to come by through sites like Aliexpress. Shoot me a pm for service manual. I have for the DC240/250 but it's mechanically the same.

                        Comment

                        • Givvy
                          Junior Member
                          • Feb 2021
                          • 8

                          #13
                          Re: Xerox 7775 all trays not working including Baypass

                          Originally posted by Detonation
                          The registration assembly is driven by a motor which you can only access from the rear. The gear on this motor can crack. I *think* the part number for the whole motor is 127K39650. The gear isn't spared, but it's easy to come by through sites like Aliexpress. Shoot me a pm for service manual. I have for the DC240/250 but it's mechanically the same.
                          Hi, I have sent you a private message.

                          Comment

                          • big mike
                            Trusted Tech

                            100+ Posts
                            • Sep 2012
                            • 143

                            #14
                            Re: Xerox 7775 all trays not working including Baypass

                            Originally posted by Detonation
                            The registration assembly is driven by a motor which you can only access from the rear. The gear on this motor can crack. I *think* the part number for the whole motor is 127K39650. The gear isn't spared, but it's easy to come by through sites like Aliexpress. Shoot me a pm for service manual. I have for the DC240/250 but it's mechanically the same.
                            The Parts Drop has the gear for $24. I haven't found it anywhere else for less. Have you? Please let me know if you have.

                            Comment

                            • Detonation
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Feb 2010
                              • 403

                              #15
                              Re: Xerox 7775 all trays not working including Baypass

                              I found them on Aliexpress as well. Search for Lift Motor Gear 16 T 127K37681 and you will find them. It's 10 pcs for $ 20 or something in that ballpark.

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