Xerox 7220 background when copying from ADF

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  • Jack79
    Trusted Tech

    250+ Posts
    • Jul 2014
    • 305

    Xerox 7220 background when copying from ADF

    Hi I am looking for experienced person advice.
    WC 7220 scan/copy fine from glass but from ADF leaves background in BW and Color mode.
    Replaced whole adf but problem persist
    Checked pins on IIT PWB
    Cleaned slit glass

    This printer was without hdd so installed a new one (did not have nvm saved and no idea if the problem was before installing a new hdd).

    What can you suggest or maybe have you seen this before?

    00000001.jpg
  • magicaljake
    Technician

    Site Contributor
    • Jun 2018
    • 22

    #2
    Re: Xerox 7220 background when copying from ADF

    have you performed the copy/scan calibrations?

    also in tech mode have you performed the IIT calibration with the xerox color chart?

    Comment

    • Jack79
      Trusted Tech

      250+ Posts
      • Jul 2014
      • 305

      #3
      Re: Xerox 7220 background when copying from ADF

      Originally posted by magicaljake
      have you performed the copy/scan calibrations?

      also in tech mode have you performed the IIT calibration with the xerox color chart?

      Thanks for a reply.

      I did not calibrate as prints/copies/scans are perfect. Copy and scan work fine from glass. Prints are great.
      The only problem is with copy/scan from adf.
      I do not have xerox chart so have not done IIT calibration but that may help solve this issue.

      I am worry about performing calibration as on 7220 calibration is made from ADF and this can affect all copies, scans and prints. Anyway I will perform calibration as you suggested as I do not work a lot with Xerox machines.

      Comment

      • Guitaris
        Junior Member
        • Jul 2018
        • 6

        #4
        Re: Xerox 7220 background when copying from ADF

        Hey Jack 79,

        I have exact the same issue now on a 7225. What was your solution for this strange issue?
        I did perform the callibration, but it comes back after a while. Restarting the engine does also solve this problem, but again in return.

        Regards,


        Originally posted by Jack79
        Thanks for a reply.

        I did not calibrate as prints/copies/scans are perfect. Copy and scan work fine from glass. Prints are great.
        The only problem is with copy/scan from adf.
        I do not have xerox chart so have not done IIT calibration but that may help solve this issue.

        I am worry about performing calibration as on 7220 calibration is made from ADF and this can affect all copies, scans and prints. Anyway I will perform calibration as you suggested as I do not work a lot with Xerox machines.

        Comment

        • Jack79
          Trusted Tech

          250+ Posts
          • Jul 2014
          • 305

          #5
          Re: Xerox 7220 background when copying from ADF

          Hi

          I have done nvm initialisation and change 616-014 to 2 or 4 (do not remember) once machine went into non customer mode.

          Comment

          • XEROX_1111_TEC
            Technician
            • Aug 2019
            • 68

            #6
            Re: Xerox 7220 background when copying from ADF

            Originally posted by Jack79
            Hi I am looking for experienced person advice.
            WC 7220 scan/copy fine from glass but from ADF leaves background in BW and Color mode.
            Replaced whole adf but problem persist
            Checked pins on IIT PWB
            Cleaned slit glass

            This printer was without hdd so installed a new one (did not have nvm saved and no idea if the problem was before installing a new hdd).

            What can you suggest or maybe have you seen this before?

            [ATTACH=CONFIG]40241[/ATTACH]
            That can be de flat cable that goes to the led bar or the led bar.

            I had the same issue and, in my case, it was de led bar. After substitution this issue was solved.

            Comment

            • Detonation
              Trusted Tech

              Site Contributor
              250+ Posts
              • Feb 2010
              • 333

              #7
              Re: Xerox 7220 background when copying from ADF

              If it's the LED bar, isn't it odd it would only give the problem from the ADF and not the platen?

              Comment

              • misbah711
                Junior Member
                • Jul 2020
                • 4

                #8
                Re: Xerox 7220 background when copying from ADF

                Originally posted by Detonation
                If it's the LED bar, isn't it odd it would only give the problem from the ADF and not the platen?
                I am having the same issue , ADF is only producing colored background on duplex side, as the platen scanner is working fine.
                first it was green then after NVM initialization it changed to yellow after scanning it to computer.
                Attached Files

                Comment

                • adriansto
                  Service Manager

                  Site Contributor
                  VIP Subscriber
                  1,000+ Posts
                  • Nov 2007
                  • 2329

                  #9
                  Re: Xerox 7220 background when copying from ADF

                  Originally posted by misbah711
                  I am having the same issue , ADF is only producing colored background on duplex side, as the platen scanner is working fine.
                  first it was green then after NVM initialization it changed to yellow after scanning it to computer.
                  Check the nvm with machine nvm sheet.

                  Comment

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