Xerox 700 cyan dots on prints

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  • Drcopy
    Technician

    50+ Posts
    • Jan 2017
    • 57

    [CQ] Xerox 700 cyan dots on prints

  • bojans
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2008
    • 1313

    #2
    Re: Xerox 700 cyan dots on prints

    Maybe it could be a bad toner?

    Comment

    • Drcopy
      Technician

      50+ Posts
      • Jan 2017
      • 57

      #3
      Re: Xerox 700 cyan dots on prints

      Changed the cyan toner with the second dev at the same time.


      Sent from my iPhone using Tapatalk

      Comment

      • Drcopy
        Technician

        50+ Posts
        • Jan 2017
        • 57

        #4
        Re: Xerox 700 cyan dots on prints

        Forgot to mention the cyan dots still there.


        Sent from my iPhone using Tapatalk

        Comment

        • mshabban
          Trusted Tech
          • Jan 2017
          • 101

          #5
          Re: Xerox 700 cyan dots on prints

          Hey when changed the toner and developer tank ,did u also remove all the bad toner from the dispenser unit,coz it bes having some bad toner too which eventually mixes with the new good toner and back to the Dev tank ,so u will have to make very many copies which.still will take alot time,so if u didnt remove it ,just empty the dispensor unit,Hope dat helps

          Comment

          • Detonation
            Trusted Tech

            Site Contributor
            250+ Posts
            • Feb 2010
            • 333

            #6
            Re: Xerox 700 cyan dots on prints

            I have the exact same issue on a DC240 and am also stuck. I've also changed the developer and drum motors without any luck.

            Comment

            • Drcopy
              Technician

              50+ Posts
              • Jan 2017
              • 57

              #7

              Comment

              • Detonation
                Trusted Tech

                Site Contributor
                250+ Posts
                • Feb 2010
                • 333

                #8
                Re: Xerox 700 cyan dots on prints

                This is the most frustrating problem ever. I have the same issue on a 560, magenta.

                In the DC240 I mentioned earlier I have replaced

                • developer and developer housing
                • toner cartridge
                • developer motor
                • drum motor
                • drum cartridge


                Also cleaned out waste toner auger etc, although nothing special could be found there.

                The toners seems to build up between developer and drum and drops onto ITB every few prints or so.

                Have double and triple checked ATC sensor data, color balance etc.

                A colleague suggested the power supply, and although I am desperate I'm sceptical about that.

                Comment

                • Drcopy
                  Technician

                  50+ Posts
                  • Jan 2017
                  • 57

                  #9
                  Re: Xerox 700 cyan dots on prints

                  Cycle and check the max setup.


                  Sent from my iPhone using Tapatalk

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22699

                    #10
                    Re: Xerox 700 cyan dots on prints

                    Non-Xerox guy asking here:

                    Did the lower cleaning seal get changed with the drum or is it available separately? It looks to me like a bad lower cleaning seal. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Tecnico_Xerox
                      Technician

                      50+ Posts
                      • Jan 2019
                      • 51

                      #11
                      Re: Xerox 700 cyan dots on prints

                      Hi.
                      It is as if the gears that activate the cleaning system of the cylinder were not working,
                      in some cases these gears are split or released and do not rotate causing the residue of the cylinder is not transferred to the waste bottle, this generates
                      residual toner accumulate in the cylinder cleaning blade and lower seal and fall to the IBT.
                      Perform a check of the Drive to see in which state the gears are and if they are working.

                      Good luck

                      Comment

                      • NexusTech
                        Technician
                        • Apr 2019
                        • 10

                        #12
                        Re: Xerox 700 cyan dots on prints

                        Broken cyan spiral for exit wastetoner from cyan drum then acumulate in drum unit and drop...

                        Comment

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