Fault Code 310-380: P/Roll Latch Motor Fault

**adriansto** · 12-21-2022, 02:31 PM

Re: Fault Code 310-380: P/Roll Latch Motor Fault

Originally posted by servizionsite

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Hi everyone.
On the machine of one of my customers (Xerox WC7845i) I found the breakage of the fusion film, after replacing the FUSER with one of the same code removed from a functioning donor machine, the problem did not disappear.
Now the machine releases the code 310.380.000 P/Roll Latch motor fail.
I didn't find the specific error on the net but others (like 310.330.00) that indicate a fault in the fuser motor.
Some of you have already had this error code, can you give me a hint on how to fix it.
I have a donor machine and I will try to change the fuser motor, I hope to solve, but the hope is unprofessional as we all know ...
Excuse my english, I'm using google translate
Thanks everyone for the help

Problem with P/R latch motor. Check motor, motor cables and connections, PJ 524 on electronic board.

**servizionsite** · 12-21-2022, 03:10 PM

Re: Fault Code 310-380: P/Roll Latch Motor Fault

Originally posted by adriansto

Problem with P/R latch motor. Check motor, motor cables and connections, PJ 524 on electronic board.

thanks for the information.
I guessed whether it was the motor or the gear pack.
Fortunately I acquired a functioning donor and recovered what is needed.

IMG20221221151252.jpg IMG20221221151258.jpg
You have been invaluable, thank you!

Fault Code 310-380: P/Roll Latch Motor Fault

[Error Code] Fault Code 310-380: P/Roll Latch Motor Fault

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