Altalink 80XX Series special Altboot method

[dschultz31]

Altalink C8070 Unable to decrypt DLM
The Issue I started with the unable to decrypt DLM, Using the files from this thread and from Detonation , I was able to see the "Decrypting" screen and then the install screen. After removing the USB and reboot, the machine continues to boot loop. I've upload a photo of the install screen.

The original issue was the SBC went bad and I replaced and installed the SD and HDD from the original SBC.

My thought is that according to hnami , the swup_usb file on this thread is 81KB and should be 83kb. Since I was able to see the install screen, I'm wondering if I need the 83kb file?
The POST indicator light is a lowercase n. I can't find any documentation for "n"

[dschultz31]

My friend need 101 sw firmware. sd image is correct.in some models of pws you can’t upgrade which 103.xx version.in this models first you should make altboot firmware which 101.xx version then upgrade which 103.xx firmware👍

Not sure if this helps anyone, but here is the link for the 101... C8070 high end altboot. https://www.support.xerox.com/en-us/...content/146481
I've noticed that if you have a low or high end URL, change the last digit to find what you're looking for. For example the link for the 45_50 ended in 479. I changed it to 481 and found the high end version that I was looking for.

[hnami]

You have to do special altboot with special altboot files, also good idea is to reimage sd card with new sd card image

My friend need 101 sw firmware. sd image is correct.in some models of pws you can’t upgrade which 103.xx version.in this models first you should make altboot firmware which 101.xx version then upgrade which 103.xx firmware👍

[hnami]

I am trying to get past the "unable to decrypt .dlm" error.
It had version 103.002.024.18600 before the error.
It gets past the error and tries to load the software after I re-image the hard drive. But after a while it shows a "software installation error" on the screen and I have to reboot. then goes back to the "unable to decrypt .dlm..." error on next bootup with the special altboot folder using FORCED_UPGRADE and DISABLE_DATA_BACKUP files and AltaLink_C8045_55_ALTBOOT_system-sw10300201114100 firmware
I have just ordered a new hard drive and 4GB SD card and will go back to try again after they arrive.
Any advice before I go back?
Thanks

Oh oops
I'm sorry. It's late at night and my brain has fallen asleep. The correct link is this

https://www.support.xerox.com/en-us/product/altalink-c8000-series/content/146479

[hnami]

I am trying to get past the "unable to decrypt .dlm" error.
It had version 103.002.024.18600 before the error.
It gets past the error and tries to load the software after I re-image the hard drive. But after a while it shows a "software installation error" on the screen and I have to reboot. then goes back to the "unable to decrypt .dlm..." error on next bootup with the special altboot folder using FORCED_UPGRADE and DISABLE_DATA_BACKUP files and AltaLink_C8045_55_ALTBOOT_system-sw10300201114100 firmware
I have just ordered a new hard drive and 4GB SD card and will go back to try again after they arrive.
Any advice before I go back?
Thanks

I’m so sorry
this link is for altboot sw 101.xx

https://www.support.xerox.com/en-us/product/altalink-c8000-series/content/146479

previous Post is upgrade file

[Dougtech]

You need 101.xx of firmware altboot!👍

Thanks. How do I obtain that version? I search Xerox site but don't find any altboot versions even though you posted the 103.xxx version link from there.

[hnami]

I am trying to get past the "unable to decrypt .dlm" error.
It had version 103.002.024.18600 before the error.
It gets past the error and tries to load the software after I re-image the hard drive. But after a while it shows a "software installation error" on the screen and I have to reboot. then goes back to the "unable to decrypt .dlm..." error on next bootup with the special altboot folder using FORCED_UPGRADE and DISABLE_DATA_BACKUP files and AltaLink_C8045_55_ALTBOOT_system-sw10300201114100 firmware
I have just ordered a new hard drive and 4GB SD card and will go back to try again after they arrive.
Any advice before I go back?
Thanks

you need 101.xx version of altboot firmware

[hnami]

If you change hdd you must reload the software using altboot dlm file and swup_usb files. This mean special altboot.

You need 101.xx of firmware altboot!👍

[adriansto]

I am trying to get past the "unable to decrypt .dlm" error.
It had version 103.002.024.18600 before the error.
It gets past the error and tries to load the software after I re-image the hard drive. But after a while it shows a "software installation error" on the screen and I have to reboot. then goes back to the "unable to decrypt .dlm..." error on next bootup with the special altboot folder using FORCED_UPGRADE and DISABLE_DATA_BACKUP files and AltaLink_C8045_55_ALTBOOT_system-sw10300201114100 firmware
I have just ordered a new hard drive and 4GB SD card and will go back to try again after they arrive.
Any advice before I go back?
Thanks

If you change hdd you must reload the software using altboot dlm file and swup_usb files. This mean special altboot.

[xcopytech]

You have to do special altboot with special altboot files, also good idea is to reimage sd card with new sd card image

[Dougtech]

I personally don't understand what you want to do. What software version are you using, what errors is the printer displaying.
What version of software was previously on the printer?

I am trying to get past the "unable to decrypt .dlm" error.
It had version 103.002.024.18600 before the error.
It gets past the error and tries to load the software after I re-image the hard drive. But after a while it shows a "software installation error" on the screen and I have to reboot. then goes back to the "unable to decrypt .dlm..." error on next bootup with the special altboot folder using FORCED_UPGRADE and DISABLE_DATA_BACKUP files and AltaLink_C8045_55_ALTBOOT_system-sw10300201114100 firmware
I have just ordered a new hard drive and 4GB SD card and will go back to try again after they arrive.
Any advice before I go back?
Thanks

[adriansto]

Disregard, I thought you were talking about the white chip but I'm here and now the regular SD under the fax card.
It tried to load software after imaging the hard drive, but once again came up with "failed to install software" message after a while.
I did use the firmware file with ALTBOOT in the name that you provided.

Trying again, if it fails I will try imaging the SD card and give it another shot.
Thanks

I personally don't understand what you want to do. What software version are you using, what errors is the printer displaying.
What version of software was previously on the printer?

[Dougtech]

Hello all and thanks for the info.
I normally work on mostly Ricoh and Konica but trying to help a customer.
They got a used machine, Altalink C8045. I hit the CLEAR CUSTOMER DATA function in the menu to get rid of old data. It failed the software reload and now I get your "unable to decrypt " message.
I have DL the files and instructions, thank you
Question - this does not look like a normal SD card. Is there some special adapter or how do I get the downloaded file onto the card?
Thanks for any help.

Disregard, I thought you were talking about the white chip but I'm here and now the regular SD under the fax card.
It tried to load software after imaging the hard drive, but once again came up with "failed to install software" message after a while.
I did use the firmware file with ALTBOOT in the name that you provided.

Trying again, if it fails I will try imaging the SD card and give it another shot.
Thanks

[Dougtech]

Hello all and thanks for the info.
I normally work on mostly Ricoh and Konica but trying to help a customer.
They got a used machine, Altalink C8045. I hit the CLEAR CUSTOMER DATA function in the menu to get rid of old data. It failed the software reload and now I get your "unable to decrypt " message.
I have DL the files and instructions, thank you
Question - this does not look like a normal SD card. Is there some special adapter or how do I get the downloaded file onto the card?
Thanks for any help.

[adriansto]

Where can I download the correct files to perform the update? I would appreciate the information. I only find new versions, or if someone has version 105.014.009.34422

I have the altboot file and special altboot file for this version for this version. Send me mail = stoadis@gmail.com