XEROX Phaser 8550

[Guest]

Dear All,

I have a problem with a printer like in title .

At the initialization process error masages appears like bellow:

07,010.43:23318
07,010.43:23362
07,010.43:23363

I don't have any tech doc about this printer so I will be very grateful for any help.

[JustManuals]

This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment
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Paul@justmanuals.com

[LOUCAPPOZZOLI]

Your printhead is unable to tilt forward. This error code involves lots of troubleshooting since there is quite a few causes.

Wiper blade could be stuck to the printhead.

Drum maintenance camshaft can have a crack in one or both ends.

Process gear drive is not aligned correctly.

X Axis motor cone incorrectly installed.

Roll block incorrectly installed.

Printhead restraints are broken.

Wiper assembly is off the wiper blade tracks.

Machine was moved while hot and ink has spilled and solidified in the machine.

Broken process gear drive mount brackets.

The process gear drive, broken gear drive brackets, and broken dm camshafts are our most common fixes for that error code. Would recommend purchasing the service manual from Paul if you're a tech. If not would definitely recommend getting a technician as that repair kit for the broken mount brackets can be a pain to get correct at times and you'll need the illustration to rehome the process drive.

Would recommend removing the right cover and looking at the gear pack (will be near the front on right side). If it's real loose the mount brackets are likely broken or need repair. If you remove the waste tray and maintenance kit and shine a flashlight in the waste tray area and look towards the front, you may be able to see a crack in the camshaft (it's a bar that runs from side to side in the machine, with 2 half moon shaped plastic black lobes, 1 on each end). The flat part on one side or the other may have a crack.

[maciej79]

Is it possible that sometimes the printer works fine and next day some of that codes shows on the screen...?

[maciej79]

today when I want to swith on the printer I have an error masage like bellow:

07,010.43:23408

What is the problem right now...?

[mrizer]

Solution for 07,010.43, 07,009.42, 07,008

We have dealt with this error code dozens of times. There are usually 3 parts that often cause this error code: the transfix cam shaft, drum maintenance cam shaft, and drum pivot plate. The cams tend to crack on the back side where the plastic is thin. Once cracked, the cams tend to rotate freely on the cam shaft, which throws the timing process of the machine off, and subsequently, the tilting of the printhead. The pivot plate can crack too. We sell a kit called the Pivot Kit, which includes all 3 parts, plus installation and homing instructions. If you run into any issue during installation, just give us a call and we can walk you through it.

Michael
Item Inc.
1-800-367-4836

[MrB]

The last part of that fault code is your page count
the error goes 07,010.43Page Count)

As LOUCAPPOZZOLI said, it could be anything
even doen to the print head tilt axes dirty
Having worked on xerox phasers in the past, removing the print head, cleaning the tilt axes (Pivot points on the head & the pivot point bases) normally worked

[serviceman]

All LOUCAPPOZZOLI is accurate. I've seen alot of times where power was interupted during the middle of a job or the machine rehoming itself. I would check/rehome wiper blade and printhead and check the process mount on right as the 2 most probable issues.