Brother DCP-L3550CDW - printing problems

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  • spree
    Trusted Tech
    • Jun 2012
    • 211

    #1

    Brother DCP-L3550CDW - printing problems

    Hello: Brother DCP-L3550CDW - printing problems.
    Toners and drums are NON genuine (compatible).
    Changing:
    - new drums
    - new toners
    - new transfer belt
    - new fuser unit
    some copies good, one very bad (6 copies super quality, 1 copie very bad quality).
    Do you have any idea where is problem?
    Attached Files
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1382

    #2
    Are you having toner fusion problems, it could depend on both the fuser and the fake toner, try printing the colors individually, possibly an fw update, dry paper?

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    • spree
      Trusted Tech
      • Jun 2012
      • 211

      #3
      Originally posted by GIUBOSS
      Are you having toner fusion problems, it could depend on both the fuser and the fake toner, try printing the colors individually, possibly an fw update, dry paper?
      FW update - nothing happened. But I made maintenance 01 (at service menu) and 2 days still good!

      Comment

      • GIUBOSS
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2013
        • 1382

        #4
        Did you raise the melting temperature?

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        • spree
          Trusted Tech
          • Jun 2012
          • 211

          #5
          Originally posted by GIUBOSS
          Did you raise the melting temperature?
          No, only play with paper type (thick, bond, ...) - but nothing happened...
          But if I good remember I made maintenance 72, 73 - Sensitivity adjustment of density sensor

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          • dalewb74
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2018
            • 1117

            #6
            where is the paper stored? what is the environment like?

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            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2444

              #7
              Try the following:

              - enable silent mode (=reduced process speed)
              - find the option"optimized fuser" in driver settings - wording might be a bit different

              It might have something to to with the toners - did you swap them with original or is it still compatible stuff?

              Comment

              • spree
                Trusted Tech
                • Jun 2012
                • 211

                #8
                The printer gone (customer has it). Thank you for your tips, and I hope it will be fine.
                P.S. no I only swap compatible toner (2 pieces, each from another manufacturer), and it was still the same problem.

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