Dr-400 problem with hl-1440

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  • Dustin(WOP)
    Trusted Tech
    100+ Posts
    • Apr 2009
    • 222

    Dr-400 problem with hl-1440

    hello all
    i am having some trouble with an hl1440 the drum is not getting cleaned off so i am getting smears on the prints. If you take the drum out and look at it you can see toner residue on it. I have replace the drum and toner cart. The fuser rollers look fine as well. Anyone have any ideas? I will attach a sample of my prints.


    DOC..pdf
  • JERRY D
    Technician
    • Mar 2009
    • 31

    #2
    I'm sure it's either the drum or the toner. Most likely the drum. Try OEM supplies if you haven't already. Printing partial sheets of self-adhesive labels will cause toner to stick to the adhesive residue that will build up on the drum surface. GOOD LUCK...Jerry

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    • good
      Technician
      • Sep 2012
      • 51

      #3
      Re: Dr-400 problem with hl-1440

      Replacing toner or drum with a generic sometimes cause this issue.

      Try to replace it with OEM.

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