Hi, Ir3300 giving blank(no print) while using the ADF.Print normal from platen. Any suggestions please?
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Sounds to me like the originals are NOT face-up. -
Yes, I am going to guess at one of two things here,,, either the user is placing documents on the right side of the entry tray (using it as a quasi work surface) while sending items through the document feeder, or one of the two sensors that the flags actuate are being sensed as blocked (like by a sticky flag?).
Therein you will find the solution to your quandary!!!"Once a King, always a King, but once a Knight is enough!"
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Mr.Fixit51,
Are you referring to the paper size sensor flags?
DRComment
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Wouldn't that also generate a jam code?
DRComment
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**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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No, it does not generate a jam code.
The copier is looking to doc feed an 11X17 document if those flags are held activated. The blank copy results from the second half of the 11X17 document that is not being scanned, if you are scanning letter sized originals. If you want, you can try this on another copier. You can also do that, and print onto 11X17 paper, and then your image will be there."Once a King, always a King, but once a Knight is enough!"
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War story: A little over 2.5 hrs one way to discover a colored printed patch covering one of the sensors using double stick tape on all 4 sides of the patch. Nice drive though.Comment
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Sign the invoice here please.........."Once a King, always a King, but once a Knight is enough!"
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I particularly enjoyed a 4" x 6" notecard, on which was written "Do not use document feeder. Prints on wrong size paper.", that was taped over the paper length sensor.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Man Out of Town..JPG
Cash Money in the Bank_$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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dear sirs,
We currently facing a problem with iR3300 ADF whereby it always has paper jam after it feeds the last piece. It doesn't matter how many pieces we feed it in (10 pieces or 20 pieces), only the last piece stuck. If it's a single page, it still stuck. Our tech already dismantled the adf but couldn't find the issue. Please advice.
Thank you.Customer: "Can you show how to print color in a black and white machine?" O.oComment
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Try a new tech. :-) does it feed the 1 sheet then try to feed another sheet that isn't there because your original detect sensor is not reading properly.Comment
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Always post your Jam codes or Error codes when u have an issue.
OBSERVATION is all it takes>>>>
Document Set Sensor PI10 is not being activated properly.
The flag that the paper actuates in the original tray is hanging up.
This will not allow the flag that togglesPI10to activate the sensor>the copier thinks there is another original on the tray and it will try to feed paper.
PI10 and the flag are pictured below.
PI10.jpg
flag.jpg
Check the flag for PI10, and make sure it moves freely when the cover is opened and closed. It should hang down in the paper path when the feeder cover is closed. P/N FB5-9443-000.**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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