Designjet Flex Cables

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  • theengel
    Service Manager

    1,000+ Posts
    • Nov 2011
    • 1784
    #1

    Designjet Flex Cables

    Do you folks replace them?

    To me, it seems better to just go ahead and replace the whole carriage, depending on how you bill the customer. I bill by the hour for designjets, and flex cables take a while (they did every time I've attempted it, anyway). In the end, it really only has a chance of fixing the problem, yet I still have to bill for all that time.
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22996
      #2
      Re: Designjet Flex Cables

      If I'm going to go to the trouble, I'll do the carriage assembly. And you got a greater chance of success on the first try. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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        • Kiran Otter
          Service Manager

          Site Contributor
          VIP Subscriber
          1,000+ Posts
          • Dec 2013
          • 1106
          #3
          Re: Designjet Flex Cables

          Depends on the printer. The Z2100, Z3100, Z3200 and T610/T1100 carriage assemblies were changed to accommodate a new trailing cable design, so if you replace the carriage, you must also replace the trailing cable at the same time. On a Z3100 I worked on, it was going to be $1,125 to replace the trailing cable, because of the added expense of the carriage.

          The flex cables are pretty easy to replace. It's a little tedious but a lot cheaper in some cases.

          Kiran

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