HP CLJ CM6040 Poor Copy Quality / Print Ok

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  • 7star.tech
    Junior Member
    • Nov 2015
    • 7

    #1

    [CQ] HP CLJ CM6040 Poor Copy Quality / Print Ok

    Hello All,

    Does anyone have solution to the poor copy quality on HP CLJ CM6040, prints from computer are ok and scans to PC are ok, only copy is poor. I have already replaced the Scanner Laser Units, but no luck.

    this seems a common issue with this model printer, I am sure most us have faced this problem at some point.

    Thanks in advance .
  • Orion2010
    Trusted Tech
    • Jun 2015
    • 176

    #2
    Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

    Originally posted by 7star.tech
    Hello All,

    Does anyone have solution to the poor copy quality on HP CLJ CM6040, prints from computer are ok and scans to PC are ok, only copy is poor. I have already replaced the Scanner Laser Units, but no luck.

    this seems a common issue with this model printer, I am sure most us have faced this problem at some point.

    Thanks in advance .
    go to control panel
    press copy -> more arrows -> optimize text/picture -> select PHOTOGRAPH -> OK

    Comment

    • 7star.tech
      Junior Member
      • Nov 2015
      • 7

      #3
      Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

      Originally posted by Orion2010
      go to control panel
      press copy -> more arrows -> optimize text/picture -> select PHOTOGRAPH -> OK
      Thanks for the help, I have tried that and all other PQ troubleshooting options but no luck. I have replaced the scanner assembly, the laser scanner units and still no luck.

      Comment

      • Lance15
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jun 2015
        • 1073

        #4
        Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

        Are you able to provide some pictures? It would be helpful to see the quality of the pages.

        Comment

        • vodo
          Technician
          • Dec 2016
          • 36

          #5
          Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

          Originally posted by 7star.tech
          Hello All,

          Does anyone have solution to the poor copy quality on HP CLJ CM6040, prints from computer are ok and scans to PC are ok, only copy is poor. I have already replaced the Scanner Laser Units, but no luck.

          this seems a common issue with this model printer, I am sure most us have faced this problem at some point.

          Thanks in advance .
          Test its copy quality with know GOOD MACHINE's formatter board, PN Q3938-67977.

          Comment

          • 7star.tech
            Junior Member
            • Nov 2015
            • 7

            #6
            Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

            Originally posted by Lance15
            Are you able to provide some pictures? It would be helpful to see the quality of the pages.
            Thanks Lance, here are the copies.
            Attached Files

            Comment

            • Lance15
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jun 2015
              • 1073

              #7
              Re: HP CLJ CM6040 Poor Copy Quality / Print Ok

              Black looks to be missing.

              This document looks to be the issue your having.

              Copy Quality issue.pdf

              Comment

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