HP 4050 tray 2 jamming

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4218

    HP 4050 tray 2 jamming

    Oldie but goodie...rather my customers have old HP's like this then the new junk HP is selling!

    I replaced rollers in this machine almost a year ago. Customer said tray 2 was jamming again. To get any papers to feed they have to keep paper tray full, and even with that it could still jam. Tray 1 bypass is working fine.

    Only things that comes to mind:

    Does this machine have a tray 2 paper feed solenoid that sticks like the 4250?

    Can't remember if this has a back stop that get loose in the paper casst like the 4250's have?

    Any other ideas appreciated.

    Thanks in advance
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22705

    #2
    Re: HP 4050 tray 2 jamming

    It's always been rollers for me. I think it does have the pickup solenoid though. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • boscru
      Technician
      • Jul 2016
      • 31

      #3
      Re: HP 4050 tray 2 jamming

      have you taken the seperator roller torque limiter apart and dumped out some of the graphite??? i like to watch the feed from the back of the tray to see what it does.
      if you're not familiar with this, the torque limiter is the piece next to the roller. pops apart by light pressure. the inside is magnetic, so you have to remove the graphite (or whatever it is) by pinching and removing. old trick but i still do that first when i see one of these

      Comment

      • Lance15
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jun 2015
        • 1069

        #4
        Re: HP 4050 tray 2 jamming

        +1 - boscru

        Yes, they have the good old solenoids. Have re-padded several over the years on these.

        Comment

        • cucuklotz
          Senior Tech

          Site Contributor
          500+ Posts
          • Mar 2007
          • 611

          #5
          Re: HP 4050 tray 2 jamming

          Hi
          I have had problems a few times with the Torque limiter being the problem,Try swapping with other tray
          or order a new one which is something you may want to replace every few years.
          Andy

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: HP 4050 tray 2 jamming

            Originally posted by copyman

            Does this machine have a tray 2 paper feed solenoid that sticks like the 4250?

            Thanks in advance
            yes it does,,, also make sure the D shaped rollers ( pre-pre-feed) are clean you might wanna replace them.. most techs don't

            Comment

            • cucuklotz
              Senior Tech

              Site Contributor
              500+ Posts
              • Mar 2007
              • 611

              #7
              Re: HP 4050 tray 2 jamming

              Hi
              I agree. The D shaped rollers are easy to replace and for under $20 you can get OEM set.
              Just include cost in your maintenance kit price.I replace every PM and it avoids problems
              down the road
              Andy

              Comment

              • 3ktlc
                Trusted Tech

                Site Contributor
                100+ Posts
                • Feb 2018
                • 178

                #8
                Re: HP 4050 tray 2 jamming

                Usually the torques limiter. Or as HP calls in - clutch.

                Comment

                • Tech1
                  Junior Member
                  • Aug 2016
                  • 6

                  #9
                  Re: HP 4050 tray 2 jamming

                  Do you have the actual error code that is displaying when the jam occurs. I've seen similar type jams where tray 1 feeds ok but tray 2 intermittently jams with a 41.5 error. That usually points to a bad clutch on the paper feed assy (the set of rollers located behind the MPT assy). Also make sure no foreign objects got lodged under back of the lift plate in the cassette and are obstructing the plate from rising all of the way up to the rollers when the tray is no longer full.

                  Comment

                  • theengel
                    Service Manager

                    1,000+ Posts
                    • Nov 2011
                    • 1784

                    #10
                    Re: HP 4050 tray 2 jamming

                    I think you can see the rollers turn from the back of the printer.

                    If the D rollers turn and don't pick up paper, then replace them.

                    If they turn and keep turning even though the paper is being fed, then repair the solenoid. You have to 'split' the machine. It's not a big deal, except this machine is so old, shit breaks & falls apart as you're working on it. I'm getting to the point where I'll just tell people with 4000, 4050, & 4100 that their machine is too old--it can't be fixed.

                    But there's also a reg roller clutch that can cause problems.

                    Comment

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