Re: Designjet 800 error 3d:05
Nothing on the HP Channel Services Network either specific to that error. Never seen it before either. Like you said, probably something to do with connectivity in some way.
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Re: Designjet 800 error 3d:05
No idea on that one, sorry. I haven't heard of problems printing from a USB3 port but it wouldn't surprise me. Never saw that error code before!
KiranLeave a comment:
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Designjet 800 error 3d:05
The customer said they were trying to print and it "wouldn't work". I couldn't get much more from him. He couldn't say if there was an error code or not, or what the computer was telling him. I looked at the config page, and the last error was 3d:05, which I can't find anywhere. Under the code, it says "wsClient.c , 1142"
Anyone ever heard of that?
I have a feeling there was some sort of connectivity issue. Possibly something to do with using a USB3 port vs USB2? I've had a customer who couldn't use their USB3 port to print unless they used a USB hub, which, I think, turned it into USB2.
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