Close printhead cover on DJ 500 (SOLVED)

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  • theengel
    Service Manager

    1,000+ Posts
    • Nov 2011
    • 1784

    Close printhead cover on DJ 500 (SOLVED)

    So I walk up to a working 24" Designjet 500 to replace the trailing cables (the old ones were sagging and causing occasional carriage jams) and the encoder strip (it was so old that I was afraid to clean it and wipe away the stripes).

    It was kind of dark, and I couldn't see real well.

    I turn it on after I'm finished, and I get the "close printhead cover" error... AFTER the carriage moves back and forth just fine.

    I was racking my brains trying to find a bad spot in the encoder strip, then reinstalling the old one, then the new one again and checking the encoder sensor and the cable coming from that. I couldn't reinstall the trailing cables, because the old ones fell apart as I had taken them out... the glue on the metal contacts.

    Finally, I pulled a 42" trailing cable from my stock, and installed those... I just bunched up the excess at the left end.

    It worked fine.

    I examined the one I had installed, and found these little teeth marks from my dog.

    trailing.jpg
  • Kiran Otter
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2013
    • 1093

    #2
    Re: Close printhead cover on DJ 500 (SOLVED)

    That's funny, and also interesting. I would have kept going down the encoder strip/sensor path because of the message.

    Kiran

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